Cheryl Achieng
Nairobi, Nairobi Province,30
Summary
Proven leader and effective communicator, adept at fostering collaboration and driving student success at Unicaf. Excelled in enhancing retention through personalized academic advising and innovative problem-solving. Achieved consistent sales growth at Ilara Health Limited by leveraging exceptional organizational skills and social media proficiency. Demonstrated ability to exceed targets and inspire team excellence.
Overview
1
1
year of professional experience
Work History
Student Advisor
Unicaf
12.2023 - 05.2024
- Developed strong relationships with faculty members, fostering an environment of collaboration in support of student goals.
- Enhanced student retention by providing personalized academic guidance and support.
- Conducted regular reviews of student progress reports, intervening early when potential issues were identified to prevent attrition.
- Promoted a positive campus culture by serving as an accessible and approachable resource for students navigating their educational journey.
Telesales Executive
Ilara Health Limited
05.2023 - 09.2023
- Achieved high call volume daily without sacrificing quality or attention to detail during each interaction.
- Managed a database of leads, ensuring timely follow-up calls and accurate recordkeeping.
- Exceeded monthly sales targets consistently through persuasive selling and excellent communication skills.
- Boosted sales revenue by implementing effective telesales strategies and techniques.
- Developed strong relationships with clients for increased customer retention and repeat business.
- Increased average call duration by refining scripts for better engagement with potential customers.
Brand Ambassador
E&M Creative Agency
12.2022 - 01.2023
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
- Communicated product information with confidence and educated consumers about company.
- Generated leads for future business opportunities by collecting customer contact information during promotional events.
Education
Bachelor of Arts - Sales And Marketing
University of Eastern, Africa Baraton
Kapsabet, Nandi South District, Kenya07.2022
Skills
- Career Counseling
- Leadership Qualities
- Social media proficiency
- Academic advising
- Behavioral assessment
- Time Management
- Problem-Solving
- Teamwork and Collaboration
- Multitasking
- Excellent Communication
- Organizational Skills
- Self Motivation
Timeline
Student Advisor
Unicaf
12.2023 - 05.2024
Telesales Executive
Ilara Health Limited
05.2023 - 09.2023
Brand Ambassador
E&M Creative Agency
12.2022 - 01.2023
Bachelor of Arts - Sales And Marketing
University of Eastern, Africa Baraton
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