Dynamic Waitress Supervisor at Juliana's Hotel, recognized for enhancing teamwork and elevating dining experiences. Expert in order accuracy and complaint handling, I implemented training programs that significantly reduced allergic reactions. Actively promoted sales through local events and social media, driving customer engagement and satisfaction.
Hi, I’m
CHEBET TELE
MARIAM
NAIROBI,NAIROBI
Summary
Overview
2
years of professional experience
Work History
Juliana's Hotel
Waitress Supervisor
03.2024 - 12.2025
Job overview
- Improved teamwork among staff members by leading regular meetings to address concerns, share best practices, and set goals.
- Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
- Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
- Implemented staff training programs focusing on food allergy awareness, reducing instances of allergic reactions among restaurant guests.
- Supported marketing efforts through active participation in local events, promotions, and social media campaigns targeting potential customers in the area.
Education
Kenya Medical Training College Makueni
Certificate in Health Records from Information Technology
12-2025
University Overview
Skills
Order accuracy
Complaint handling
Sales promotion
Task delegation
Timeline
Waitress Supervisor
Juliana's Hotel
03.2024 - 12.2025
Kenya Medical Training College
Certificate in Health Records from Information Technology