CHARLES NJUGUNA
Nairobi, Nairobi Province
Summary
Dynamic salesperson with a proven track record, excelling in customer service and relationship building. Successfully boosted sales through effective networking and strategic sales management. Recognized for implementing innovative sales strategies that enhanced revenue generation and fostered strong client connections. Adept at active listening to address customer needs promptly.
Overview
10
10
years of professional experience
Work History
Salesperson
Dola Feeds
Nairobi, Nairobi Province, Kenya
02.2017 - 02.2022
- Maintained knowledge of current promotions and sales to effectively communicate benefits to customers.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout operations.
- Handled customer complaints professionally, contributing to positive resolutions and satisfaction.
- Worked to build relationships with customers and built potential for additional sales.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Expanded customer base through targeted prospecting and networking efforts.
- Implemented effective sales strategies to maximize revenue generation.
- Set and achieved company defined sales goals.
- Recorded accurate and efficient records in customer database.
Salesperson
Medilink Lab Equipment
Nairobi, Nairobi Province, Kenya (Remote)
01.2012 - 05.2016
- Developed and executed sales strategies to drive revenue growth across targeted markets.
- Conducted regular performance reviews to assess team productivity, providing feedback for continuous improvement.
- Implemented effective time management techniques to optimize daily route planning and maximize productivity.
- Organized product demonstrations at trade shows and events to generate interest from potential clients.
- Maintained positive relationships with customers using good communication and follow-through abilities.
- Operated delivery vehicles safely and efficiently.
- Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
Education
ASSOCIATE DEGREEE IN BIBLICAL COUNSELLING - BIBLICAL COUNSELLING
FULL BRIGHT THEOLOGICAL COLLAGE
WASHINGTON08-2025
No Degree - PLANT TECHNICIAN
NAIROBI POLYTECHNIC
Nairobi, Nairobi Province, Kenya08-2003
Skills
- Customer service
- Relationship building
- Customer relationship building
- Networking
- Active listening
- Sales management
- Door-to-door sales
Timeline
Salesperson
Dola Feeds
02.2017 - 02.2022
Salesperson
Medilink Lab Equipment
01.2012 - 05.2016
ASSOCIATE DEGREEE IN BIBLICAL COUNSELLING - BIBLICAL COUNSELLING
FULL BRIGHT THEOLOGICAL COLLAGE
No Degree - PLANT TECHNICIAN
NAIROBI POLYTECHNIC