Charles Mungai
Sales Management
Nairobi
Summary
To become a leading Business Administrator equipped with vital industrial skills and specialized knowledge to steer a company towards accomplishing its goals and maintaining competitiveness in the market. I am:
Self-motivated with a strong belief in teamwork
Self-driven and capable of working under minimal supervision
Honest and smart
Overview
13
13
years of professional experience
1
1
Certification
Work History
Salesperson
Bahati Agro-Processor
02.2025 - Current
- Actively seek out and acquire new customers by identifying and approaching potential buyers of Bahati's agro-processed products in the Nairobi area.
- Build and maintain strong relationships with existing and new customers, ensuring high levels of customer satisfaction.
- Provide excellent customer service by addressing inquiries and ensuring smooth order processing and delivery.
- Develop a comprehensive understanding of Bahati agro-processed products to effectively demonstrate their value to customers.
- Track competitor activities, market trends, and customer behavior to provide valuable insights and recommendations for sales strategies.
- Maintain accurate records of sales activities, customer interactions, and market intelligence.
- Represent Bahati Agro-Processor professionally at trade shows, exhibitions, and local events when required.
Property Consultant
Mahiga Homes Ltd
06.2024 - 11.2024
- Lead generation: Identifying and contacting potential buyers through various channels like networking, advertising and online platforms.
- Property showing: Arranging for site viewing with prospective buyers.
- Marketing through social media platforms, issuing of fliers etc
- Providing information about the properties to clients and following up with them.
Assistant Operation Manager
Hacienda Logistics Limited
01.2017 - 01.2023
- Utilized advanced tracking vehicle systems to monitor the real-time positions of company trucks.
- Spearheaded the procurement process for spare parts essential for the maintenance of company trucks. Developed strong vendor relationships to secure competitive pricing and ensure timely delivery of parts, minimizing downtime.
- Implemented record-keeping systems to document all deliveries made by each truck, as well as daily expenses associated with operations. Maintained accurate financial records to facilitate budgeting and financial reporting.
- Ensured compliance with all requirements related to truck operations, including insurance, vehicle inspections, and speed governor certifications. Conducted regular audits to verify compliance and address any discrepancies promptly.
- Provided guidance and leadership to operational staff.
- Identified operational challenges and developed innovative solutions to address them. Collaborated with cross-functional teams to implement changes and improvements, driving increased efficiency and customer satisfaction.
Assistant Administrative Officer
Kenyatta National Hospital
01.2016 - 01.2017
- Supervised and mentored junior administrative staff, providing guidance and support to facilitate their professional development.
- Established and maintained organized filing systems to manage documents and records.
- Scheduled and coordinated meetings that included preparing agendas, distributing meeting materials, and recording minutes.
- Managed incoming and outgoing correspondence, including letters, emails, and phone calls.
Sales and Marketer
Maridadi Beauty Shop
01.2013 - 01.2014
- Maintained accurate records of sales transactions, including recording items sold and their prices.
- Arranged products on shelves and displays to maximize visibility and appeal to customers.
- Provided customer service, assisting customers with product inquiries, recommendations, and purchases.
- Conducted research to identify trends and customer preferences.
Education
Diploma - Business Management and Administration
Zetech University
01.2016
Kenya Certificate of Secondary Education - undefined
Mbale High School
01.2013
Kenya Certificate of Primary Education - undefined
ACK Saint James Academy
01.2009
Certification
ICDL Certificate, 2014: for basic computer skills. Proficient in: Microsoft Office Word, Microsoft Office Excel, Microsoft Office PowerPoint, Microsoft Office Access, Internet and E-mail
AWARDS
Awarded a certificate of participation during a medical camp at Kenyatta National Hospital, Awarded at the National Youth Conference in Makueni County
References
Available on request
Timeline
Salesperson
Bahati Agro-Processor
02.2025 - Current
Property Consultant
Mahiga Homes Ltd
06.2024 - 11.2024
Assistant Operation Manager
Hacienda Logistics Limited
01.2017 - 01.2023
Assistant Administrative Officer
Kenyatta National Hospital
01.2016 - 01.2017
Sales and Marketer
Maridadi Beauty Shop
01.2013 - 01.2014
Kenya Certificate of Secondary Education - undefined
Mbale High School
Kenya Certificate of Primary Education - undefined
ACK Saint James Academy
Diploma - Business Management and Administration
Zetech University