Charity Saringi Momanyi
Mombasa,Kenya
Summary
Analytical, strategic-thinking and meticulous sales professional with over 5 years of comprehensive experience in relationship-building, partnership cultivation, top account retainment and profit channel growth. A Self-motivated leader with expertise in expanding network connections, persuasively introducing products, implementing pricing models, inventory control and projections, vendor relations and territory development who is talented at identifying customer needs to deliver effective solutions.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
Work History
SALES ACCOUNT MANAGER
UMOJA RUBBER PRODUCTS LIMITED
MOMBASA
06.2018 - Current
- Consistently exceeded monthly sales quotas by more than 60% by pursuing leads and expanding prospect list
- Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation.
- Oversaw sales forecasting, goal setting and performance reporting for all accounts.
SALES ADMIN EXECUTIVE
MILLY GLASSWORKS LIMITED
MOMBASA
11.2015 - 05.2018
- Identified opportunities and cultivated new business through 5 new cold calls per week
- Incorporated 3 sales strategies, boosting sales additional 50%
- Resolved all vendor and account problems efficiently while exceeding sales quotas by 70%
- Orchestrated successful promotional strategies, boosting revenue 70%
CUSTOMER CARE EXECUTIVE
DB SCHENKER LTD
MOMBASA
01.2015 - 09.2018
- Organized customer information and account data for business planning and customer service purposes
- Evaluated interactions between associates and customers to assess personnel performance and implement strategies for customer satisfaction improvement
- Responded to customer inquiries and concerns within set deadlines
- Built strong relationships with field operations team to support business development opportunities and improve service
Education
Bachelor of Science - Supply Chain Management
Jomo Kenyatta University of Agriculture And Technology (JKUAT)
Mombasa 10.2010 - 11.2012
EA Customs Freight Forwarding Practicing Cert -
KENYA SCHOOL oF REVENUE ADMINISTRATION
Mombasa 01.2015 - 07.2015
Advanced Certificate in Business Management & Certificate in Business Management -
Kenya Institute of Management (KIM)
Mombasa, 03.2009 - 07.2009
Skills
Customer Response
Persuasive attitude
Customer management procedures knowledge
Problem solving skills
Accomplishments
- Trained in ISO 9001:2015, Quality Management System
- Collaborated with team of 15 ISO trainees in the organization to attain ISO 9001:2015 certification.
Additional Information
* Lilian Ahona, Human resource manager
Umoja Rubber Products limited Tel: +254 721 271185
* Joseph Ndambuki, Human resource officer
Milly glass works limited Tel: +254 721 460 288
Timeline
SALES ACCOUNT MANAGER
UMOJA RUBBER PRODUCTS LIMITED
06.2018 - Current
SALES ADMIN EXECUTIVE
MILLY GLASSWORKS LIMITED
11.2015 - 05.2018
EA Customs Freight Forwarding Practicing Cert -
KENYA SCHOOL oF REVENUE ADMINISTRATION
01.2015 - 07.2015
CUSTOMER CARE EXECUTIVE
DB SCHENKER LTD
01.2015 - 09.2018
Bachelor of Science - Supply Chain Management
Jomo Kenyatta University of Agriculture And Technology (JKUAT)
10.2010 - 11.2012
Advanced Certificate in Business Management & Certificate in Business Management -
Kenya Institute of Management (KIM)
03.2009 - 07.2009