Charity P Nyakio
HR Professional
Nairobi,29072
Summary
Dedicated Human Resources professional bringing over 8 years of expertise in Human resources management,,benefits administration, recruitment and staff development. Talented in bridging gaps between labor forces and management to achieve objectives. Driven and decisive with passion for building and retaining highly effective teams. Skilled HR, Strategic leader, decision-maker and problem solver. Communicates clearly and effectively while operating with strong sense of urgency.
Overview
2
2
Languages
1
1
Certification
9
9
years of post-secondary education
8
8
years of professional experience
Work History
HR Associate Consultant
Rise & Learn
Nairobi, Kenya
07.2019 - Current
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.
- Assessed client feedback and delivered information to management for corrective action.
- Evaluated effectiveness of training programs and provided upper management strategic recommendations for improvements.
- Provided human resources, recruiting and resource allocation guidance in consulting environment.
- Wrote, developed and delivered successful presentations and facilitated trainings to individuals and groups at all levels of organization.
- Partnered with leaders on all HR and business functions using consultative approach to proactively identify and address issues and concerns.
- Contributed to business and HR functions by identifying, prioritizing and building organizational capabilities, behaviors, structures and processes.
Employee Relations Manager
Penda Health Limited
Nairobi, Kenya
05.2018 - 05.2019
- Disciplinary Management; Keep the culture GREAT! Employees happy and help managers/staff resolve all disputes, work with managers to support effectively and timely resolution to all employee queries and/or issues in a transparent, honest, timely and fair process, be a partner in helping managers proactively identify issues before they manifest and follow policies to resolve issues ensuring all staff are performing at their best, in charge of drafting and keeping all records of documentation in regard to any disciplinary sessions including holding hearings.
- On-boarding & Organizational Culture; Ensure all new staff are on boarded to the organizational values, systems, policies, and practices, organize continuous staff training sessions on values and culture for existing staff and managers.
- Performance Management; Collaborating with managers on how to prepare effectively for a performance review or monthly coaching sessions and support managers to run motivating and engaging meetings that increase performance, responsible for ensuring all reviews are completed and filed appropriately in accordance with policy, responsible and work closely with managers to ensure they are consistently supporting their team to maximize performance toward organizational objectives, from addressing areas of concern that arise in the performance cycle to consulting on learning strategies coaching and support throughout the year and ensure performance reviews are done timely every given month.
- Policy Creation and Management; Offer advisory support to managers and staff on how to best interpret and implement policies and procedures, support departments across the company in the creation and development of Policies and procedures and organize for refresher training on the same, ensure policy and procedure adherence across the organization
- Learning and Development; Conduct regular training for staff across the organization on values, policies and procedures and organization culture, coordinate with the Managers to ensure that all internal and external training are well planned for and delivered
- HR documentation and processes-In charge of employee Databases.
Human Resources Manager
Medisel Kenya Limited- Dawa Group
Thika, Kenya
07.2016 - 04.2018
- Implementation of Human Resource Systems, policies and procedures Act as the internal advisor to the unit management team on Human Resource issues.
- Co-ordinates orientation and induction programmes for newly recruited or assigned employees, of all categories, to ensure that they settle in properly to the Unit, takes necessary follow-up actions on suggestions made in Induction Report
- Monitors staff grievances and all industrial relations issues and participates in negotiation meetings with the Union Implementation of Human resource processes such as Staff Training and development, performance management system, compensation
- Ensures that the right standard of welfare services required by law and those provided by the company are maintained
- Drive the Legal / Statutory compliance, such as NEMA, DHOS,
- Control and Manage the HR Budget
- Keeps and updates individuals at the unit senior and junior staff records so that vital statistic and information could be made available quickly and correctly, as and when required; writes periodic personnel reports, and circulates to all concerned
- Co-ordinates the formal end of year performance appraisal exercises for the Unit.
- Conducts performance appraisal for my subordinates, trains, develops and motivates them for optimum job performance Ensures the appropriate and functional technical training is given to all Unit staff in collaboration with the departmental Heads.
- Co-ordinates recruitment, selection induction/placement of Temporary staff in order to ensure that the right manning levels are maintained.
- Administers salaries /wages of staff in the unit, ensuring equal pay for equal job in order to boost staff morale
- To drive and Manage the Unit HRMIS
- To drive and advise on the implementation of the ISO 9001:2015 Management standards.
- Educated management on successful policy implementation and enforcement actions to prevent employee legal entanglements.
Human Resources Manager
H. Young & Company (Ea) Limited
Nairobi, Kenya
05.2013 - 06.2016
- Providing job candidates by screening, interviewing and testing applicants; notifying existing staff of internal opportunities and maintaining personnel records
- Payroll management: overseeing the implementation of the electronic attendance tracking system, overtime & shift management and timely statutory deductions remittance and overall payroll administration
- Management of the organization’s medical schemes and ensuring timely reimbursement of medical bills to employees
- Assessing employee needs and grievances across the various Company Project locations and offering possible solutions for resolution of the same in liaison with the Project Managers.
- Formulating and implementing viable HR policies and procedures in line with the organizational structure.
- Maintaining human resources chronicles by recording new hires, transfers, terminations, changes in job classifications, merit increases, tracking leave and personal time
- Managing industrial relations between the Company and the union (Kenya Building, Construction, Timber, Furniture & Allied Industries Employees Union)
- Maintaining a positive stimulus between the organization, its stakeholders and the external public.
Corporate Affairs Officer
H.Young & Company (Ea) Limited
Nairobi, Kenya
10.2012 - 05.2013
- Verbal and written communication with insurance companies for quotations, issuance of new policies and renewal of existing policies.
- Notification, documentation and follow up of claims settlement under various classes of insurance.
- Communicating and coordinating meetings with the insurance investigators/assessors and the relevant authorities
- Legal Matters.
- Corresponding and coordinating collaborations between the plaintiff/aggrieved party and the Company advocate(s).
- Drafting replies, witness statements, documentation and providing required information on legal matters.
- Coordinating and informing employees/witnesses at various sites for pretrial meetings and attendance of court sessions.
- Perusal of legal documents and agreements.
- Hire Purchase/Financing Facilities.
- Communicating , coordinating an d organizing me e tings wi t h fi n anciers. meetings with financiers
- Obtaining quotations from the suppliers, filing applications for finance, documentation and follow-up for smooth financial transactions between the suppliers, financiers and the Company.
- Inspecting and organizing to receive machines, equipment and vehicles from the suppliers to the Company premises in good condition.
- Maintaining correspondences and general HP chronicles.
Intern- Administration
H.Young & Co
Nairobi, Kenya
06.2012 - 09.2012
- Assisting in injury claim follow up and reimbursements
- Assist in follow up on litigation matters Filing and office management
- Maintaining the staff movement schedules and database comprising of staff time attendance register, transfers and terminations.
- Assisting the Human Resources Manager in recruitment of staff.
- Updating and maintaining the Human Resources database Leave administration.
- Managing internal and external correspondence.
- Assisting the HR in follow up of reimbursement of staff insurance claims.
Education
Post Graduate Diploma InHuman Resources Management - Human Resource Management
College Of Human Resource Management
Nairobi 01.2015 - 12.2015
Bachelor of Commerce - Human Resource Management
Kenyatta University
Nairobi 09.2009 - 12.2013
Secondary Education - Secondary Education
Materi Girls' Centre
Meru 01.2004 - 12.2007
Skills
Budget administration
undefinedAffiliations
Full Member-Institute of Human Resource Management
Member NO. 011030
Certification
Certified Human Resource practioner
Timeline
HR Associate Consultant
Rise & Learn
07.2019 - Current
Employee Relations Manager
Penda Health Limited
05.2018 - 05.2019
Human Resources Manager
Medisel Kenya Limited- Dawa Group
07.2016 - 04.2018
Post Graduate Diploma InHuman Resources Management - Human Resource Management
College Of Human Resource Management
01.2015 - 12.2015
Certified Human Resource practioner
01-2015
Human Resources Manager
H. Young & Company (Ea) Limited
05.2013 - 06.2016
Corporate Affairs Officer
H.Young & Company (Ea) Limited
10.2012 - 05.2013
Intern- Administration
H.Young & Co
06.2012 - 09.2012
Bachelor of Commerce - Human Resource Management
Kenyatta University
09.2009 - 12.2013
Secondary Education - Secondary Education
Materi Girls' Centre
01.2004 - 12.2007
Similar Profiles
Gabe MichalskiGabe Michalski
Administrative Coordinator at Learn to LearnAdministrative Coordinator at Learn to Learn
Jeffery MajorJeffery Major
Field Service Technician /Fiber Optic Splicer at Rise BroadbandField Service Technician /Fiber Optic Splicer at Rise Broadband
Alyssa CherenfantAlyssa Cherenfant
Childcare Assistant Teacher at Rise And Shine Early LearningChildcare Assistant Teacher at Rise And Shine Early Learning