Charity Kyalo
Human Resource
Nairobi,Kenya
Summary
Highly organized and results-driven Administration and human resource experience in managing HR operations, employee relations, recruitment, payroll, and office administration. Adept at implementing HR policies, streamlining administrative processes, and fostering a positive work culture. Skilled in talent acquisition, performance management, training & development, and compliance with labor laws. Strong ability to handle employee engagement, conflict resolution, and HR analytics. Proficient in using HR software and ensuring seamless coordination between departments.
Overview
3
3
years of professional experience
Work History
Graduate Trainee Human Resource and Administration
National Irrigation Authority
04.2024 - Current
- Supported project teams with thorough research, contributing valuable insights that informed decision-making processes.
- Worked under supervision of senior employers to help plan and direct work of organization.
- Enhanced team collaboration by participating in group projects and sharing innovative ideas.
- Boosted organizational efficiency with effective time management strategies, ensuring timely completion of assignments.
- Worked in various departments to gain hands-on experience.
- Demonstrated commitment to personal growth by seeking out constructive feedback from supervisors regularly, implementing improvements accordingly.
- Organized and maintained records.
- Contributed to a positive work environment with proactive participation in team-building activities and social events.
Store Section Manager
LC Waikiki Retail
12.2021 - 12.2023
- Established key performance metrics to track progress toward organizational objectives, driving continuous improvement efforts.
- Managed budgets, resources, and schedules to ensure timely delivery of high-quality results.
- Improved user service quality to promote customer loyalty and enhance operations efficiency.
- Improved team efficiency by streamlining processes and implementing effective communication strategies.
- Evaluated employee performance and provided feedback and training as needed.
- Monitored inventory levels and restocking schedules to avoid production delays from unavailable materials.
- Enforced health and safety protocols to promote safe working environment.
- Obtained and enhanced quality benchmarks and objectives by developing and implementing standard practices and control plans.
Education
Bachelors Business Administration And Management - Human Resource
Zetech University
Nairobi Kenya11.2024
Diploma Business Management - Business
University of Nairobi
Nairobi Kenya12.2018
Skills
Conscientious
Solid analytical skills
Employee engagement
Excellent verbal communication skills
Administrative support
HR policies & compliance
Excellent Communication
Decision-Making And conflict resolution
Teamwork and Collaboration
Analytical and Critical Thinking
Attention to Detail
Planning and Coordination
Self-Motivated
Timeline
Graduate Trainee Human Resource and Administration
National Irrigation Authority
04.2024 - Current
Store Section Manager
LC Waikiki Retail
12.2021 - 12.2023
Bachelors Business Administration And Management - Human Resource
Zetech University
Diploma Business Management - Business
University of Nairobi