CHARITY JANE
Nairobi ,KENYA
Summary
Professional Summary
To obtain a challenging position as a flight as flight attendant where I can utilize my exceptional customer service skills and ability to ensure the safety and comfort of passengers while contributing to overall success of the airline
Overview
8
8
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
2
2
Languages
Work History
Assistant Fitness Instructor
Total Fitness Connection
Nairobi , Kenya
07.2022 - 01.2023
- Assisting the head trainer with group fitness classes and personal training sessions
- Monitoring clients during workouts to ensure they are using equipment correctly and safely
- Providing feedback and encouragement to clients to help them stay motivated and achieve their goals.
Inflight Attendant
Kenya Airways
Nairobi , Kenya
08.2019 - 07.2020
- Ensure safety and comfort of passengers and to provide exceptional level of customer service during their trip
- Answered passengers’ questions related to flight, airline and airport procedures.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
Personal Assistant
Little Sport Organization, MFM
Mombasa , Kenya
08.2018 - 04.2019
- Communicated with internal departments, vendors and contractors to discuss schedules, project requirements and upcoming appointments.
- Provided multifaceted services to professionals by managing mail, scheduling appointments and other administrative tasks.
- Attended meetings, took notes and tracked action items.
Retail Assistant
BossLady Collection
Kisumu , Kenya
11.2016 - 09.2017
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
- Monitored customers for signs of security concerns and escalated issues to management.
Waitress
Big Five Hotel
Kendu Bay, Kenya
12.2014 - 08.2016
- Taking customer orders and delivering food and beverages
- Communicate order details to the Kitchen Staff
- Arrange table settings and maintain a tidy dining area
- Deliver checks and collect bill payments
Education
CERTIFICATE IN CABIN CREW -
PRIDE CENTER
07.2018 - 05.2018
DIPLOMA - CABIN CREW
TRANS EASTERN
AVIATION
COLLEGE
09.2017 - 05.2017
CERTIFICATE OF - undefined
MBAGA GIRLS
01.2011 - 05.2014
Diploma in Fitness Science - Fitness Science
NAIROBI ZOEZI INSTITUTE
Nairobi,Kenya 06.2022 - 05.2023
Skills
Airline Operations
Guest services
Fitness and Nutrition
Makeup application
Certification
Certified First Aider, [St.John Ambulance
Timeline
Assistant Fitness Instructor
Total Fitness Connection
07.2022 - 01.2023
Diploma in Fitness Science - Fitness Science
NAIROBI ZOEZI INSTITUTE
06.2022 - 05.2023
Inflight Attendant
Kenya Airways
08.2019 - 07.2020
Personal Assistant
Little Sport Organization, MFM
08.2018 - 04.2019
CERTIFICATE IN CABIN CREW -
PRIDE CENTER
07.2018 - 05.2018
DIPLOMA - CABIN CREW
TRANS EASTERN
AVIATION
COLLEGE
09.2017 - 05.2017
Retail Assistant
BossLady Collection
11.2016 - 09.2017
Waitress
Big Five Hotel
12.2014 - 08.2016
CERTIFICATE OF - undefined
MBAGA GIRLS
01.2011 - 05.2014