Catherine Gitari

Work History

Nicholas Giitonga & Associates

Nairobi

03.2021 - Current

Interacted with customers by phone, email, or in-person to provide information.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Tracked office supplies and restocked low items to keep team members on-task and productive.
Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Managed and properly accounted for petty cash issued to facilitate general office activities.
Oversaw maintenance of office facilities and equipment by collaborating with and inspecting work of repair contractors.
Maintained electronic and paper filing systems for easy retrieval of information.
Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.
Organized, facilitated and participated in community service efforts.
Facilitated office productivity, coordinating personnel schedules, quality assurance and procedural improvements.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Controlled resources and assets for department activities to comply with industry standards and government regulations.

Macharia Waiganjo & Co. Advocates

Nairobi

08.2015 - 02.2021

Responded to inquiries from callers seeking information.
Restocked supplies and submitted purchase orders to maintain stock levels.
Provided clerical support to company employees by copying, faxing, and filing documents.
Prepared mail and packages for shipment, pickup, and courier services to expedite delivery.
Routed business correspondence, documents, and messages to correct departments and staff members.
Kept reception area clean and neat to give visitors positive first impression.
Screened visitors and issued badges to maintain safety and security.
Tracked office supplies and restocked low items to keep team members on-task and productive.
Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Interacted with customers by phone, email, or in-person to provide information.
Monitored and oversaw general cleaning of office in line with company cleanliness standards.
Oversaw maintenance of office facilities and equipment by collaborating with and inspecting work of repair contractors.