Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Catherine Wanjiku Muiruri

Nutrition Technologist
Nairobi

Summary

Experienced and results-driven sales representative with a strong focus on customer service. Proven track record in identifying potential prospects and effectively converting leads into loyal customers. Exceptional communication skills and a deep understanding of client needs, allowing for successful sales closing rates. Energetic and dedicated, committed to delivering exceptional service and driving business growth.

Overview

2025
2025
years of professional experience
8
8
years of post-secondary education
3
3
Certifications
3
3
Languages

Work History

Sales Representative and Customer Service Support

The Health Cart Limited
09.2024 - Current
  • Expanded customer base through cold calling, networking, and relationship building.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.

Humanitarian volunteer

St John's Ambulance
01.2023 - Current
  • My role helps ensure every one in need receives the first and proper aid in the case of any emergencies

Humanitarian volunteer

Amnesty International
01.2022 - Current
  • My role involves ensuring neutrality and equality among the minor groups whose voice requires to be amplified for their rights to be enjoyed freely

Pediatric Nutritionist

The Honey Bee Children's Clinic
3 2024 - 08.2024

1. Assessing Nutritional Needs 2. Developing Personalized Nutrition Plans 3. Managing Medical Conditions 4. Educating and Counseling 5. Supporting Growth and Development 6. Addressing Socio-Cultural and Economic Factors 7. Collaborating with Other Professionals 8. Research and Advocacy

  • Evaluate the child's growth patterns, dietary intake, and nutritional status.
  • Monitor body weight, height, and development to ensure age-appropriate milestones.
  • Identify nutritional deficiencies or excesses (e.g., iron deficiency, obesity).
  • Create customized meal plans based on age, health condition, and activity level.
  • Address specific needs such as for premature babies, children with allergies, or picky eaters.
  • Educate families about balanced nutrition and portion control.
  • Provide dietary recommendations for children with:Chronic illnesses: Diabetes, kidney disease, heart conditions.
    Gastrointestinal disorders: Celiac disease, lactose intolerance, IBS.
    Developmental disorders: Autism spectrum disorders, ADHD.
  • Work alongside medical teams to implement nutrition therapy (e.g., enteral feeding for children with severe feeding difficulties).
  • Guide parents, caregivers, and even children on:The importance of breastfeeding, if applicable.
    Transitioning to solid foods.
    Healthy snack options and limiting processed foods.
  • Address emotional and behavioral aspects of eating, such as disordered eating or food aversions.
  • Ensure proper nutrition for critical periods of growth:Infancy: Rapid growth and development.
    Toddler and preschool years: Developing eating habits.
    Adolescence: Addressing puberty-related growth spurts and increased nutritional demands.
  • Develop cost-effective and culturally appropriate meal plans for families with limited resources.
  • Advocate for programs like school meal programs or community nutrition initiatives.
  • Work with pediatricians, nurses, and other specialists to provide a holistic approach to child health.
  • Partner with schools and community programs to promote child nutrition awareness.
  • Conduct research on pediatric nutrition to inform best practices.
  • Advocate for better policies related to child health and nutrition, such as combating malnutrition or obesity.

Health Support Service Attachee

Wangige level sub-county Hospital
9 2023 - 11.2023

1. Administrative Duties 2. Patient Support 3. Support in Health Promotion 4. Inventory and Logistics 5. Collaboration and Coordination 6. Fieldwork and Community Engagement 7. Learning and Professional Development 8. Maintaining Safety and Hygiene Standards

  • Documentation and Record Keeping: Assist in updating and organizing patient records and health reports.
    Manage filing systems and ensure the confidentiality of sensitive information.
  • Data Entry: Enter patient or program data into health systems or databases.
    Generate reports for monitoring and evaluation purposes.
  • Scheduling: Help in scheduling appointments and managing patient flow within the facility.
    Coordinate schedules for health programs, campaigns, or training sessions.
  • Guidance and Orientation: Direct patients to appropriate departments or service areas within the facility.
    Explain basic procedures and processes to patients and their families.
  • Observation and Reporting: Monitor patient conditions and report unusual observations to healthcare providers.
    Assist in basic non-clinical care, such as helping patients with forms or inquiries.
  • Assist in preparing and distributing health education materials (e.g., brochures or posters).
  • Participate in health campaigns, such as vaccination drives or awareness initiatives.
  • Educate patients and community members on preventive health practices, such as proper nutrition, hygiene, or exercise.
  • Stock Management: Monitor the availability of medical supplies and equipment.
    Ensure proper storage and timely restocking of items like medications or consumables.
  • Equipment Handling: Assist in setting up equipment for medical procedures or administrative use.
    Report malfunctioning equipment to the appropriate authorities.
  • Work alongside healthcare professionals to support daily operations.
  • Communicate effectively with various departments to ensure smooth workflow.
  • Help in organizing team meetings, training sessions, or departmental activities.
  • Participate in community outreach programs to improve public health access.
  • Support the planning and execution of health screenings or home visits.
  • Collect and compile data during field activities to contribute to program reports.
  • Observe and learn from healthcare professionals to understand best practices.
  • Engage in discussions about ethical conduct, patient care, and healthcare management.
  • Actively seek feedback to improve their skills and knowledge.
  • Assist in ensuring cleanliness in workspaces, patient areas, and equipment.
  • Promote adherence to infection control measures, such as wearing protective gear and sanitizing tools.
  • Report any safety concerns or hazards within the health facility.

Nutrition attachee

Machakos Level hospital
02.2023 - 07.2023
  • As a nutrition attachee I was tasked with providing competent nutrition care and support among all patients both in and out patient

Nutrition attachee

Naivasha level Hospital
02.2021 - 07.2021

Education

Certificate - Health Support Services

Waiyaki Way Memorial Institute
05.2023 - 11.2023

Diploma - Nutrition and Dietetics

Kenya Medical Training College
09.2021 - 07.2023

Certificate - Nutrition and Dietetics

Kenya Medical Training College
02.2019 - 07.2021

O-level - undefined

Karima Girl's High School
01.2015 - 01.2018

Skills

  • Team player
  • Complex Problem-solving
  • Creative and Proactively resourceful
  • Positive attitude
  • Strong interpersonal skills
  • Strong communication,presentation and writing skills
  • Customer service
  • Territory growth

Certification

Certificate of Health Technologist, 01/01/24

References

  • Margaret Mburu

 Class Tutor 

 Kenya Medical Training College

 margaretmburu@gmail.com

 0780912991


  • Dr Imran Khares,

  Paediatrician

  The Honey Bee Children's Clinic, 

  0724223300


  • Alice Munene

Direct supervisor

The Health Cart Limited

alicia@armaan.co.ke

0722770340


Timeline

Sales Representative and Customer Service Support

The Health Cart Limited
09.2024 - Current

Certificate - Health Support Services

Waiyaki Way Memorial Institute
05.2023 - 11.2023

Nutrition attachee

Machakos Level hospital
02.2023 - 07.2023

Humanitarian volunteer

St John's Ambulance
01.2023 - Current

Humanitarian volunteer

Amnesty International
01.2022 - Current

Diploma - Nutrition and Dietetics

Kenya Medical Training College
09.2021 - 07.2023

Nutrition attachee

Naivasha level Hospital
02.2021 - 07.2021

Certificate - Nutrition and Dietetics

Kenya Medical Training College
02.2019 - 07.2021

O-level - undefined

Karima Girl's High School
01.2015 - 01.2018
Certificate of Health Technologist, 01/01/24
Basic First Aid, 01/01/24
Pediatric Nutrition, Kenya Nutritionist and Dietician Institute, 03/01/24, 04/01/24, Machakos, Kenya

Pediatric Nutritionist

The Honey Bee Children's Clinic
3 2024 - 08.2024

Health Support Service Attachee

Wangige level sub-county Hospital
9 2023 - 11.2023
Catherine Wanjiku MuiruriNutrition Technologist