Summary
Overview
Work History
Education
Skills
Interests
Additional Information
Timeline
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Catherine Wanjiku

Catherine Wanjiku

Customer Service Representative
Nairobi

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

6
6
years of professional experience
3
3
Languages

Work History

Customer Service Representative

Archstone Management Africa
01.2020 - 12.2023

Customer Care Representative

Wezesha Land And Global Solutions
01.2018 - 12.2019

Education

Bachelor of Arts - Mass Communication

Mount Kenya University
Thika, Kenya
04.2001 -

Diploma in Secretariat - Secretarial Studies And Office Administration

Jordan College Of Technology
Thika, Kenya
04.2001 -

High School Diploma -

Mutuma High School
Thika, Kenya
04.2001 -

GED -

Rockwan Junior Academy
Thika, Kenya
04.2001 -

Skills

    Business Writing

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Interests

Volunteer work

Fitness and wellness

Digital organization

Networking

Travel Planning

Additional Information

Referees


1) John Mwanu,

Managing Director

Wezesha Lands and Global solutions

+254707351112


2) Dr Victor Odongo

C.E.O

Archstone Management Africa

+254701694339

Timeline

Customer Service Representative

Archstone Management Africa
01.2020 - 12.2023

Customer Care Representative

Wezesha Land And Global Solutions
01.2018 - 12.2019

Bachelor of Arts - Mass Communication

Mount Kenya University
04.2001 -

Diploma in Secretariat - Secretarial Studies And Office Administration

Jordan College Of Technology
04.2001 -

High School Diploma -

Mutuma High School
04.2001 -

GED -

Rockwan Junior Academy
04.2001 -
Catherine WanjikuCustomer Service Representative