Overview
Work History
Education
Skills
Certification
Timeline
Generic

Catherine Randiki

Bank Manager
Kisumu ,Kenya

Overview

11
11
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work History

Branch Manager

Kcb Bank Group
Kisumu, Kenya
12.2015 - Current
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
  • Maintained friendly and professional customer interactions.
  • Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.

Manager Operations, Service Quality & Compliance

Kcb Bank Group
Kisumu, Kenya
02.2012 - 11.2015
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Onboarded new employees with training and new hire documentation.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Education

Bachelor Of Accountancy - Project Planning And Management

Catholic University of Eastern Africa
Karen, Nairobi
09.1990 - 04.1994

Skills

Cash handling expertise

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Certification

CIBA - Certified Investment Banking Associate

Timeline

Branch Manager

Kcb Bank Group
12.2015 - Current

Manager Operations, Service Quality & Compliance

Kcb Bank Group
02.2012 - 11.2015

Bachelor Of Accountancy - Project Planning And Management

Catholic University of Eastern Africa
09.1990 - 04.1994

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Catherine RandikiBank Manager