Highly accomplished administrative professional with over 12 years of progressive experience in supporting senior executives within the international NGO sector. Skilled in managing multifaceted administrative operations, financial oversight, and strategic project management. Known for implementing efficient processes and fostering collaborative relationships across diverse organizational functions. Adept at overseeing office administration, budgetary control, and procurement activities to ensure streamlined operations and compliance with organizational goals. Proven ability to handle confidential information with discretion while delivering exceptional executive support. Strong communicator and team leader, committed to driving continuous improvement and achieving organizational excellence.
Overview
16
16
years of professional experience
5
5
years of post-secondary education
4
4
Certifications
Work History
Corporate Administrative Specialist
World Agroforestry
03.2024 - Current
Managing administrative processes for corporate operations, facilitating CEO online approvals and ensuring smooth workflow
Coordinating logistical support for OCEO staff, consultants, and RCOS staff, optimizing operational efficiency
Providing institutional guidance to OCEO members, fostering collaborative relationships across Finance, Admin, IT, HR, and Operations departments
Designing, mapping, and streamlining corporate administrative procedures within the OCEO to enhance organizational efficiency
Taking proactive action on Human Resources processes, ensuring adherence to organizational policies and practices
Compiling and updating process documentation with best practices to facilitate information flow and continuous improvement
Ensuring timely distribution and follow-up on corporate matters and documents with the CEO and Executive Assistant, handling urgent matters such as grant agreements and proposals
Verifying all documentation before submission to the CEO for signing, maintaining accuracy and compliance
Executive Administrator
World Agroforestry (CIFOR-ICRAF)
01.2022 - 02.2024
Oversaw the receipt and response to the Director-General's official invitations, ensuring timely engagement and strategic interaction
Orchestrated the Director-General's official travel logistics, ensuring seamless mission coordination and establishing an Acting Director-General to maintain leadership continuity
Monitored the Director-General's mailbox, triaging and flagging high-priority communications to expedite critical responses
Managed the Director-General's daily schedule, including prioritizing engagements, arranging appointments, maintaining the digital calendar, and synergizing updates with the Executive Manager to optimize executive time management
Curated the Director-General's personal files, handling confidential and sensitive information with utmost discretion and integrity
Coordinated comprehensive logistical support for unit staff, consultants, and visitors, ensuring compliance with security protocols and smooth operational flow
Administered the issuance of ODG reference numbers, maintaining a comprehensive and meticulous log for accurate documentation and tracking
Liaised with Human Resources to facilitate seamless HR processes within the Director-General's office, enhancing operational efficiency
Ensured the uninterrupted flow of critical information to the Director-General by managing substantive correspondence and documentation, liaising with the Chief of Staff for strategic distribution and follow-up, and identifying urgent matters to meet stringent deadlines
Validated all documentation before submission to the Director-General for signing, maintaining rigorous standards of accuracy and compliance
Coordinated high-level meetings for the Director-General, liaising with senior managers to ensure thorough preparation and effective communication, thus enhancing meeting productivity and outcomes
Administrative Officer
World Agroforestry (CIFOR-ICRAF)
08.2012 - 12.2021
Administered the Director General's office budget in collaboration with the Executive Manager, ensuring fiscal responsibility and strategic resource allocation
Facilitated high-level meetings for the Director General, liaising with senior managers to ensure comprehensive communication and alignment
Served as the liaison for Human Resources processes within the Director General's office, enhancing HR operational efficiency
Coordinated access and reception for the Director General's visitors, ensuring a professional and welcoming environment
Streamlined information flow to the Director General, managing substantive correspondence and documentation, liaising with the Executive Manager to ensure appropriate distribution and follow-up; identified and escalated urgent matters, ensuring deadlines were met
Maintained the Director General's documentation, ensuring all relevant materials were prepared and accessible for appointments and speaking engagements
Organized the Director General's official travel, ensuring staff were informed of the Director General's mission status and coordinating logistics to optimize travel efficiency
Oversaw the receipt and response to the Director General's official invitations, ensuring timely and strategic engagements
Managed the Director General's personal files, ensuring confidentiality and secure handling of sensitive information
Supervised administrative arrangements related to the Director General, ensuring smooth and efficient office operations
Administrative Assistant
World Agroforestry (CIFOR-ICRAF)
12.2011 - 12.2012
Proactively orchestrated the Director General's calendar, prioritizing and scheduling appointments, meetings, and travel arrangements to optimize the Director General's time and ensure strategic allocation of resources to high-impact activities
Oversaw the receipt and response to the Director General's official invitations, ensuring timely and strategic engagement
Served as the primary liaison for matters impacting the Office of the Director General, coordinating with the Executive Manager, internal units, and external partners on protocol and administrative matters to ensure seamless operations
Authored and composed correspondence and communication materials, including internal communiqués and letters, in collaboration with the Executive Manager to ensure clarity and effective communication
Prioritized and managed tasks, followed up on action items, and adhered to deadlines in collaboration with the Executive Manager, ensuring smooth project progression and enhancing the Director General's decision-making processes
Represented the Director General by attending meetings and calls in her absence, ensuring continuity and effective advocacy of her agenda
Coordinated complex domestic and international travel logistics, including accommodations and itineraries, to optimize the Director General's travel experience, minimizing disruptions and maximizing productivity
Partnered with the database development specialist and webmaster in architecting a sophisticated proposal pipeline management database, streamlining project tracking and enhancing resource optimization
Backstopped the Director General's office during the Office Administrator's leave or travel, ensuring uninterrupted continuity of critical administrative operations
Facilitated the grants and partnerships office by expediting the dispatch of signed agreements to partners, thereby strengthening strategic alliance management
Systematized the filing process, ensuring meticulous documentation and seamless access to records, optimizing information retrieval efficiency
Delivered comprehensive administrative support during high-profile conferences, orchestrating logistics to ensure smooth event execution and maximizing participant engagement
Education
Bachelor of Business Administration - Human Resource Management
Bachelor of Business Administration - Human Resource Management
Kenya Methodist University
01.2007 - 04.2009
Diploma in Business Management - undefined
University of Nairobi
01.2004 - 04.2006
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