CAROLYNE MIRERI
Nairobi
Summary
Dynamic Functional Consultant specialized in Microsoft Dynamics 365 with extensive experience in implementing ERP solutions across HR, Payroll, and Finance. Successfully led projects that delivered fully operational HR systems for utility clients, enhancing efficiency and user satisfaction through strategic training and comprehensive data migration.
Overview
9
9
years of professional experience
Work History
Functional Consultant - Microsoft Dynamics AX (HR, Payroll & Finance)
INDRA COMPANY LIMITED
Nairobi
01.2022 - Current
- Lead the project team in designing optimised business processes and methodical requirement analysis for utility-sector clients.
- Manage the product backlog and prioritise requirements to develop Minimum Viable Products (MVPs) and long-term product roadmaps.
- Achievement: Successfully established a fully operational HR & Payroll system for EDSA (Electricity Distribution and Supply Authority) in Sierra Leone.
- Achievement: Orchestrated the implementation of a multi-company HR and Payroll system for ESCOM in Malawi.
- Execute system configurations, perform UAT, and facilitate large-scale data migrations and end-user training.
Functional Consultant - Business Central
CYBERCILL AFRICA LTD
Nairobi
03.2021 - 01.2022
- Directed organizational requirement gathering and drafted critical project documentation, including test scripts and user manuals.
- Achievement: Led the initial implementation phases for FSDK (NGO), successfully deploying Finance, Procurement, HR, and Project Management modules.
- Provided expert guidance to clients on transactional-level system usage and performed complex system troubleshooting.
Functional Consultant - Microsoft Dynamics Navision
CORETEC SYSTEMS AND SOLUTIONS
Nairobi
08.2017 - 05.2021
- Developed and managed comprehensive project plans, providing management with real-time status updates and risk assessments.
- Achievement: Successfully implemented a fully functioning Core Banking System (BOSA and FOSA) for Queensway Sacco and Kumbukumbu Sacco.
- Designed and presented technical proposals and conducted end-user training to ensure data security and best-practice adherence.
Accounts Assistant / Dynamics NAV Consultant
KUMBUKUMBU SACCO
Nairobi
06.2019 - 02.2021
- Served as the internal Microsoft Dynamics NAV Consultant, resolving functional issues and documenting service calls.
- Supervised a team of two accounts clerks to streamline customer service and financial reporting.
- Enhanced record-keeping efficiency by automating the processing of payments, petty cash vouchers, and bank reconciliations.
Education
Bachelor of Business Management - Banking & Finance
Moi University
Certified Public Accountants (CPA-K) - Part II
KASNEB
Skills
- ERP Systems: Microsoft Dynamics 365
- Dynamics AX 2012
- Dynamics NAV
- Business Central
- Finance
- HR & Payroll Management
- Procurement
- Project Management
- Core Banking (BOSA & FOSA)
- Requirement Gathering
- Functional Requirement Documentation (FRD)
- System Configuration
- User Acceptance Testing (UAT)
- Data Migration
- Go-Live Support
- Data Analysis
- Troubleshooting
- System Design
- Microsoft Office Suite
Technical Skills
Microsoft Dynamics 365, Dynamics AX 2012, Dynamics NAV, Business Central, Finance, HR & Payroll Management, Procurement, Project Management, Core Banking (BOSA & FOSA), Requirement Gathering, Functional Requirement Documentation (FRD), System Configuration, User Acceptance Testing (UAT), Data Migration, Go-Live Support, Data Analysis, Troubleshooting, System Design, Microsoft Office Suite
Timeline
Functional Consultant - Microsoft Dynamics AX (HR, Payroll & Finance)
INDRA COMPANY LIMITED
01.2022 - Current
Functional Consultant - Business Central
CYBERCILL AFRICA LTD
03.2021 - 01.2022
Accounts Assistant / Dynamics NAV Consultant
KUMBUKUMBU SACCO
06.2019 - 02.2021
Functional Consultant - Microsoft Dynamics Navision
CORETEC SYSTEMS AND SOLUTIONS
08.2017 - 05.2021
Bachelor of Business Management - Banking & Finance
Moi University
Certified Public Accountants (CPA-K) - Part II
KASNEB