Carolyne Gikonyo
Nakuru
Summary
Cleaning Manager with experience cleaning commercial spaces and managing team of 12 cleaners. Oversees cleaning of commercial buildings in liaison with business and property managers to understand cleaning needs and build excellent relationships. Maintains strong awareness of health and safety standards to provide training and guidance to staff.
Versatile Housekeeping Supervisor working with diverse staff. Building rapport and team collaboration. Experienced housekeeping management professional bringing expertise in budget administration, inventory controls and schedule management. 10+ year record of success in hospitality operations.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
Work History
Stock Person
Sixty four lounge
Nakuru
11.2009 - 04.2016
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Organized warehouse and stockroom areas using forklift and pallet jacks.
- Managed over 60 calls everyday from suppliers and customer.
Retail Assistant
Topline fashions
Nakuru
07.2008 - 06.2009
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Started online campaigns that increased sales by 10%
Retail Assistant
Bata shoe shop
Nakuru
04.2007 - 06.2008
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Kept track of over 100 product.
Cleaner
Bata shoe shop
Nakuru
02.2006 - 03.2007
- Handled equipment, chemicals and materials properly and with caution.
- Used time management and efficient cleaning methods to meet deadlines.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls.
- Manages 12 colleagues in respectful manner.
- Ordered new cleaning supplies for oncoming jobs.
- Delivered quality customer service to address urgent needs and cleaning requests
- Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness
- Adhered to safety protocols, resulting in zero complaints, hazards or lost-time accidents
- Maintained optimal supply levels to meet daily and special cleaning needs
- Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris
- Emptied waste paper and other trash from premises and moved to appropriate receptacles
- Responded immediately to calls from personnel to clean up spills and wet floors
Education
High School Diploma -
St.Michael Girl's High School
Nakuru 01.2001 - 10.2005
Skills
- Residential cleaning
Timeline
Stock Person
Sixty four lounge
11.2009 - 04.2016
Retail Assistant
Topline fashions
07.2008 - 06.2009
Retail Assistant
Bata shoe shop
04.2007 - 06.2008
Cleaner
Bata shoe shop
02.2006 - 03.2007
High School Diploma -
St.Michael Girl's High School
01.2001 - 10.2005
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