CAROLINE OBONYO
LONDON
Summary
Enthusiastic individual well-versed in the hospitality industry. Possesses great interpersonal and communication skills and a passion for delivering superior customer service. Skilled in taking orders, handling payments, and delivering food and beverages in a timely manner.
Overview
24
24
years of professional experience
Work History
Restaurant Waiter
Ivy Chelsea Garden
11.2024 - 08.2025
Waitress
COLBERT RESTAURANT
04.2022 - 09.2024
- Moved quickly between guests to clear and reset tables, minimising wait times.
- Used expertise to anticipate guest desires and proactively meet needs, maximising satisfaction.
- Offered guests warm, friendly welcomes, took drink orders to initiate service, and answered questions.
Croupier
45 KENSINGTON CASINO
04.2007 - 08.2020
Croupier
RUSSELL SQUARE CASINO
02.2002 - 12.2005
- Helped clients feel welcome by conversing warmly and professionally answering questions.
- Assessed customer needs and suggested relevant products or services to meet needs.
Education
Higher National Diploma - Hospitality Management
Glasgow Caledonian University
06.1998
Skills
- Dining area maintenance
- Price memorization
- Dining customer service
- Table setting arrangements
- Food running
- Daily specials memorization
- Point of sale systems
- Team collaboration
- Greeting guests
- Customer service
Timeline
Restaurant Waiter
Ivy Chelsea Garden
11.2024 - 08.2025
Waitress
COLBERT RESTAURANT
04.2022 - 09.2024
Croupier
45 KENSINGTON CASINO
04.2007 - 08.2020
Croupier
RUSSELL SQUARE CASINO
02.2002 - 12.2005
Higher National Diploma - Hospitality Management
Glasgow Caledonian University