Caroline Nyoike
Human Resource Assistant
Nairobi,30
Summary
PROFESSIONAL SUMMARY
Responsible HR Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Dedicated and Dependable Administrative assistant with over 7 years of professional experience. Expert with word processing, database and benefits administration software. Focused on keeping systems updated and facilitating positive employee relations.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
Work History
Human Resource Assistant
CHINA COMMUNICATION CONSTRUCTION COMPANY
08.2016 - 09.2022
- Responded to employee inquiries regarding benefits and other HR topics
- Compiled employee records from individual departments to maintain central files
- Updated and maintained employee attendance records
- Set up orientations and initial training for new employees
- Scheduled and coordinated interviews between hiring managers and potential candidates
- Tracked various statistics and kept detailed records to support human resources department
- Processed documentation for employee actions such as new hires, grievance resolutions and terminations
- Developed and maintained HR policies and procedures
- Administered compensation, benefits, and performance management systems at direction of supervisor
- Screened applicant resumes and coordinated both phone and in-person interviews
Bursar Office Assistant
Thika Garrison Secondary School
Thika
02.2014 - 11.2015
- Handled direct payments, receipts and prepared deposits.
- Used spreadsheets and databases to develop and maintain records.
- Input data into spreadsheets and databases.
- Assisted with onboarding of 200 new students in a day
- Monitored and tracked budgets and expenses.
- Created and maintained detailed records of all office activities.
- Handled customer phone calls and walk-in traffic to direct patrons to appropriate personnel.
- Supplemented office staff by assisting with scanning, photocopying, faxing and computer input.
Personal Assistant
KENYA POWER
03.2009 - 04.2012
- Prepare, key in, edit and proofread correspondence, invoices, presentations, brochures, publications, reports and related material from machine dictation and handwritten copy
- Open and distribute incoming regular and electronic mail and other material and co-ordinate flow of information internally and with other departments and organizations
- Schedule and confirm appointments and meetings
- Order office supplies and maintain inventory
- Answer telephone and electronic enquiries and relay telephone calls and messages
- Set up and maintain manual and computerized information filing systems
- Determine and establish office procedures
- Greet visitors, ascertain nature of business and direct visitors to manager or appropriate person
- Support procurement activities based on product specifications and customer needs
- Record and prepare minutes of meetings
- Arrange travel schedules and make reservation
- Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation
- Prepare and send out tender documents
Education
Diploma in Business Administration - Business Management
Kenya Institute of Management(KIMS)
Thika, 30 03.2010 - 09.2012
Accredited With Business Single Certificate(KNEC) -
Gakeo Business College, Kenya National
Thika 03.2006 - 03.2008
Some College (No Degree) - Computer Packages
St Joseph Vocational Institute
Thika, 30 11.2005 - 02.2006
Skills
Administration skills and Communicationundefined
Additional Information
- AWARDS AND HONOURS , Best Employee of the year 2017/2019
Accomplishments
1. Identified and implemented alternative payroll provider, reducing company costs.
2. Acted as a Liaison officer between Kenyan Company (Kenya power) and CCCC being an international Company on implementation of power lines along Railway Lines.
Timeline
Human Resource Assistant
CHINA COMMUNICATION CONSTRUCTION COMPANY
08.2016 - 09.2022
Bursar Office Assistant
Thika Garrison Secondary School
02.2014 - 11.2015
Diploma in Business Administration - Business Management
Kenya Institute of Management(KIMS)
03.2010 - 09.2012
Personal Assistant
KENYA POWER
03.2009 - 04.2012
Accredited With Business Single Certificate(KNEC) -
Gakeo Business College, Kenya National
03.2006 - 03.2008
Some College (No Degree) - Computer Packages
St Joseph Vocational Institute
11.2005 - 02.2006
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