MS Office
Caroline Njiru
Executive Assistant | Virtual Assistant
Nairobi,Nairobi
Summary
Executive Assistant with 5+ years experience, skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills.
Overview
7
7
years of professional experience
9
9
years of post-secondary education
Work History
Executive Assistant
ABNO Softwares International Limited
Nairobi, Kenya
03.2021 - Current
- Managed 10+ weekly virtual and in-person meetings and appointments using collaboration tools including Teams, Zoom and WebEx, Microsoft Outlook and Google.
- Coordinated domestic and international travel arrangements including flights and accommodation, in line with strict budgets and schedules.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Organized and coordinated conferences and monthly meetings.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Used QuickBooks to produce monthly invoices, reports and other deliverables.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, for executive team and senior management group.
Executive Assistant
Sintel Security Print Solutions Limited
Thika, Kenya
03.2019 - 03.2021
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Managed office operations while scheduling appointments for department managers.
- Updated reports, managed accounts and generated reports for company database.
- Conducted office building risk assessments to reach regulatory compliance and promote staff health and safety.
- Coached new administrative hires on company processes while managing employees to achieve maximum production.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Developed standard operating procedures for all administrative employees.
- Negotiated with local travel agents to achieve 5% discount on executives domestic and international travel.
- Coordinated and arranged company events including and annual staff parties at best economical venues.
Executive Assistant
Koki & Associates - HR Law Consultancy
Nairobi, Kenya
10.2017 - 02.2019
- Utilized personal and professional networks to identify, acquire and manage new clients.
- Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
- Oversaw preparation and management of over 2 events per month and delivered at or below projected costs.
- Performed immigration process for visa, work permits and passes applications to support mobility requests for domestic and international long and short-term assignments for over 15 expatriates.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements and statements every month for over 5 executive staff.
- Coordinated international and domestic travel logistics including flight itineraries, hotel reservations and car services for over 5 executive staff.
- Experienced with productivity tools such as Slack, Zoom, Google Docs and Sheets, ClickUp and Asana.
- Screened calls and emails and responded accordingly to support executive correspondence.
Administrative Assistant
Githinji & Koki Advocates - Law Firm
Nairobi, Kenya
01.2016 - 09.2017
- Executed record filing system to improve document organization and management.
- Managed over 200 accounts and client records of clients, observing confidentiality and extreme discretion.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and submitted purchase orders to maintain stock levels managing quarterly budget of over KES 100,000.
- Prepared for trials, conducting legal research and drafting pleadings.
- Managed onboarding of new hires adjust to administrative and performance aspects of jobs.
- Edited over 20 documents daily to improve accuracy of language, flow and readability.
- Leveraged accounting software to manage expenses and keep track of finances.
- Scheduled office equipment repair and maintenance to extend equipment lifespan and prevent unplanned downtime.
- Set up conference rooms, technology and materials to facilitate meetings.
Data Entry Assistant
PwC Kenya
Nairobi, Kenya
05.2015 - 11.2015
- Scanned documents and saved in database to keep records of essential organizational information.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Evaluated source documents to locate needed information.
- Coded and processed applications into required electronic formats.
- Maintained files, records and chronologies of entry activities.
- Reviewed completed work for compliance with regulations.
- Increased data-entry productivity by maintaining detailed logs of data projects, identifying issues and improving them.
Education
Some College (No Degree) -
College of Human Resource Management
Nairobi 07.2020 - 12.2024
Bachelor of Arts - Community Development
Moi University
Eldoret 07.2011 - 12.2015
Skills
International & Domestic Travel Management
Software
Trello
Slack
Video Conferencing
Expensify
Timeline
Executive Assistant
ABNO Softwares International Limited
03.2021 - Current
Some College (No Degree) -
College of Human Resource Management
07.2020 - 12.2024
Executive Assistant
Sintel Security Print Solutions Limited
03.2019 - 03.2021
Executive Assistant
Koki & Associates - HR Law Consultancy
10.2017 - 02.2019
Administrative Assistant
Githinji & Koki Advocates - Law Firm
01.2016 - 09.2017
Data Entry Assistant
PwC Kenya
05.2015 - 11.2015
Bachelor of Arts - Community Development
Moi University
07.2011 - 12.2015
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