Caroline Ngatia
Ongata Rongai
Summary
Dedicated individual with excellent experience in the industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
3
3
years of professional experience
Work History
Front Desk Construction Receptionist
Oaks Construction Co. Ltd
01.2021 - 12.2021
- Greeted 150+ guests, and engaged them in agreeable conversations.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed over 100 appointments and meetings.
- Resolved customer issues quickly and notified the supervisor immediately when problems escalated.
- Answered multi-line phone systems and transferred callers to the appropriate department or staff member.
- Completed all tasks in compliance with company policies and procedures.
- Maintained confidentiality of sensitive data to protect customer and business information.
Accounting Manager
Oaks Construction Co. Ltd
01.2022 - 12.2022
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, and recordkeeping.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Interacted with customers by phone, email, or in-person to provide information.
- Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.
- Edited documents to improve accuracy of language, flow, and readability.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
- Managed and properly accounted for petty cash issued to facilitate general office activities.
Accounting Manager & Admin
Oaks Construction Co. Ltd
01.2023 - Current
- Managed banking reconciliations and monthly balance sheet statements.
- Collaborated with other departments to achieve accurate and prompt financial reporting.
- Managed journal entries, collection efforts, reconciliations, and payroll processing.
- Completed bi-weekly payroll for company employees.
- Generated monthly and quarterly financial statements for review.
- Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
- Monitored budget allocation and expenditures to enforce compliance with company policies.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Managed and properly accounted for petty cash issued to facilitate general office activities.
- Oversaw maintenance of office facilities and equipment by collaborating with and inspecting work of repair contractors.
Education
BBA - Accounting & Management
St Paul's University
Nairobi, Kenya11.2023
Skills
- Reminder Calls
- Meeting Arrangements
- Calendar Management
- Error Resolution
- Office Workflow Support
- Office Management
- Sorting and Labeling
- Microsoft Office
Timeline
Accounting Manager & Admin
Oaks Construction Co. Ltd
01.2023 - Current
Accounting Manager
Oaks Construction Co. Ltd
01.2022 - 12.2022
Front Desk Construction Receptionist
Oaks Construction Co. Ltd
01.2021 - 12.2021
BBA - Accounting & Management
St Paul's University
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