CAROLINE NGATIA
Nairobi,KENYA
Summary
Passionate Office Administrator with 6 years of experience with multitasking talent to complete daily duties while resolving issues. Adept in personal time management while simultaneously greeting visitors, managing phone switchboard and tackling requests made by staff. Friendly and respectful with positive attitude that creates warm and inviting office atmosphere. Also talented with clerical work and skilled in managing team assignments. Experienced with word processing, data entry and scheduling to support office needs. Adapts easily to changing needs and analytically approaches diverse administrative issues.
Overview
7
7
years of professional experience
10
10
years of post-secondary education
Work History
Office administrator
SYNCHRONIZED TECHNOLOGIES
Nairobi, Nairobi
01.2018 - 02.2023
- Coordinating office activities and operations to secure efficiency and compliance to company policies
- Answered high-volume daily telephone and email enquiries.
- Maintained high standards of accuracy and quality in data entry and recordkeeping.
- Organized filing systems and maintained records and documentation in alignment with company policies and data security protocols.
- Accurately executed secretarial tasks, maintaining smooth administrative operations.
- Keep stock of office supplies and place orders when necessary
- Monitored and proactively replenished office supply inventory for seamless operations.
- Processed invoices and financial data with strong eye for detail.
- Managed database to maintain updated records and accuracy.
Procurement assistant
SYNCHRONIZED TECHNOLOGIES
nairobi, Nairobi Province
08.2017 - 02.2023
- Monitored delivery progress and contacted over 50 clients and suppliers to minimize delivery delays.
- Sourced and verified quotations from suppliers before initiating purchase processes.
- Kept up-to-date knowledge and complied with purchasing and contracting regulations.
- Maintained strong working relationships with suppliers and vendors to obtain favourable contract terms.
- Identified stock quantity and quality, delivery times and other contract conditions to be met.
- Managed tender process, interviewing and comparing bids to maximise contract terms.
- Researched and purchased specialized equipment and materials for company use.
SALES REPRESENTATIVE
SYNCHRONIZED TECHNOLOGIES EA LTD
Nairobi, Nairobi
08.2016 - 01.2017
- Provides historical records by maintaining records on area and customer sales
- Contributed to team effort by accomplishing related results as needed
- Resolves customer complaints by investigating problems; developing solutions; preparing quotes and invoices
- Recommends changes in products, service, and policy by evaluating results.
- Responded to telephone and in-person requests for information.
INTERNSHIP
SYNCHRONIZED TECHNOLOGIES (EA.) LTD
Nairobi, nairobi
08.2016 - 12.2016
- Computer maintenance
- Assembling computers
- General maintenance of computers, printers, networking etc
- Configuration of network
- Installation of operating system
- Filling document
- Any other duty assigned by supervisor.
- Adapted to new situations and learned new skills quickly.
- Showed initiative and willingness to take on new challenges.
- Managed time effectively to meet deadlines.
- Answered phone over 10 calls and emails for management team during busy periods.
- Maintained orderly files with updated, easily accessible information for staff.
- Used strong work ethic to meet stringent deadlines.
Education
Diploma in Information Communication Technology - IT
Nairobi Technical Training Institute
Nairobi 05.2015 - 07.2018
K.C.S.E Certificate - Highschool Education
KIINE GIRLS Secondary School
Kirinyaga CountyK.C.P.E Certificate - Primary Education
Kiangoma Primary School
Nyeri County11.2009
Skills
- Computer skills
- ICT Concept
- Business administration
- Data Entry
- Bookkeeping
- Microsoft Office
- Logistics management
- General administration
- Office management
- Data management
- Problem-solving
Languages
English & Kiswahili (excellent)
Fluent
Personal Information
CAROLINE WANJIRU NGATIA
- Date of birth: 05/13/93
- Gender: Female
- Nationality: Kenyan
- Marital status: Married
Affiliations
- Researching
- Travelling
- Reading
REFEREE
CYRUS KANYOI,
MANAGING DIRECTOR,
SYNCHRONZED TECHNOLOGIES EA LTD,
NAIROBI, 46310-00100,
0700831032,
ckanyoi@synchcom.co.ke
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Office administrator
SYNCHRONIZED TECHNOLOGIES
01.2018 - 02.2023
Procurement assistant
SYNCHRONIZED TECHNOLOGIES
08.2017 - 02.2023
SALES REPRESENTATIVE
SYNCHRONIZED TECHNOLOGIES EA LTD
08.2016 - 01.2017
INTERNSHIP
SYNCHRONIZED TECHNOLOGIES (EA.) LTD
08.2016 - 12.2016
Diploma in Information Communication Technology - IT
Nairobi Technical Training Institute
05.2015 - 07.2018
K.C.S.E Certificate - Highschool Education
KIINE GIRLS Secondary School
K.C.P.E Certificate - Primary Education
Kiangoma Primary School
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