CAROLINE KINYILI

• Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
• Recorded inventory sales into organization's weekly income report.
• Applied customer feedback to develop process improvements and support long-term business needs.
• Onboarded new employees, including training, mentoring and new hire documentation.
• Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
• Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
• Evaluated employees' strengths and assigned tasks based upon experience and training.
• Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
• Propelled continuous improvements and strategically capitalized on current market trends, resulting in 90%increment of sales
• Maximized performance by monitoring daily activities and mentoring team of 22 employees
• Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
• Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
• Approved regular submissions for 22 employees .
• Ensured all licenses and government permits were proper and paid for in time

• Recruited, hired and trained staff and provided ongoing feedback and weekly performance evaluations for development.
• Identified underperforming areas and implemented effective process improvements.
• Coordinated, supervised and evaluated work of subordinates and reallocated staff and resources to meet performance requirements.
• Assessed problems and conflicts and resolved independently.
• Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Assumed responsibility and oversight for hiring, onboarding and mentoring new staff members.
• Monitored employee performance and provided coaching and constructive guidance to address areas of concern.
• Created efficient work schedules for each team member to maintain deadlines and keep shifts properly staffed.
• Evaluated employees' strengths and assigned tasks based upon experience and training.
• Maintained compliance with company policies, objectives and communication goals.
• Introduced team contests and goals to enhance productivity and improve employee morale.
• Checking of government licensing, permits and employees' medical records.
• Initiate plans to enhance the beauty of the restaurant, landscaping and tidiness.
• Monitor and ensure completion of orders, administer all maintenance projects, plus communicate with relevant persons for all repairs.
• Monitor status of assignments and any follow-up with staff members.
• Inspect food and beverage product preparation and maintain the goodwill of the company.

· Received all house calls

· Hosted and attended to house guests

· Controlled the store

· Affirmed quality of food and beverages served

· ensured use of the right crockery and cutlery at the dining area

· Held interviews on behalf of the house

· Oriented different employees on the jobs to be attended to

· Fueled of all the vehicles

· Ordered and purchased stock

· Supervised all employees and work stations

• Completed minor preventative maintenance and mechanical repairs on equipment.
• Offered friendly and efficient service to all customers, handled challenging situations with ease.
• Worked closely with management to maintain optimum levels of communication to effectively and efficiently complete projects.

• Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
• Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
• Coordinated team members with focus on productivity, efficiency, and enhancing customer experience.
• Coordinated promotion of special menu items, motivating wait staff to increase sale of new specials and bundles.
• Organized implementation of new banners, displays, and menus.
• Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations.
• Through marketing, introduced daily food deliveries and conference services
• Held interviews on behalf of the manager
• Introduced the social media platform
• Invited different arts for entertainment
• Came up with the daily restaurant and club themes
• Introduced boggofs and gifts to patrons

• Front office operations
• Managed inflow and outflow of cash
• Supervised and paid employees
• Supervised airport pickup times and game drives
• Supervised the paintball game gun collection and returned in respect to their serial numbers
• Supervised the harvest and sale of the hotels' farm produce
• Purchased and managed stock
• Created weekly report on income from the restaurant, bar, swimming pool, paintball, grounds, team building activities, rooms/ suites, horse riding, film catering, farm produce and any other income-generating activity at Rolf's place.