CAROLINE KERUBO
Coast
Summary
Business Development Manager skilled in growing sales and improving stakeholder relations. Strategically-minded in capturing new business and leveraging dynamic market opportunities. Accomplished in exceeding targets with results-driven approach.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Impact Analyst
IMPAAKT
06.2020 - Current
- Identify potential business opportunities by assessing the social, environmental, and economic impact of companies and organizations
- Collect and analyze data to understand the impact landscape and market trends
- Create reports and presentations to showcase the value of impact assessment services
- Collaborate with multidisciplinary teams to develop impactful business strategies and initiatives
- Engage with stakeholders to understand their needs and offer tailored impact solutions
- Stay abreast of industry dynamics and sustainability trends.
Trade Development Manager-Coast Region
Population Services Kenya
06.2016 - 06.2019
- Set ambitious sales targets and ensure clear communication to Sales Team Leads
- Conduct regular sales reviews and support team achievements
- Achieve consistent 100% target attainment
- Master territory understanding and optimize agent distribution
- Lead joint fieldwork and training
- Cultivate partnerships for regional business growth
- Enforce recruitment processes and analyze regional competition.
Retail and Distribution Account Developer
Almasi Beverages Ltd (Coca-Cola)
04.2013 - 05.2016
- Identify business opportunities and analyze sales options
- Sell products by establishing contacts and developing relationships with customers
- Manage debtors and collection
- Prepare daily work plans, weekly targets, and reports
- Develop and manage a client base
- Work with vendors to ensure product availability
- Analyze sales trends and generate budgets and sales forecasts
- Participate in trade shows, conferences, and community events.
Sales Representative
Multichoice Kenya Ltd
08.2011 - 04.2013
- Develop annual business plan
- Understand pricing and channel list
- Maximize opportunities in the process of closing a sale
- Develop a database of qualified leads
- Assist in the implementation of company marketing plans
- Source and develop client relationships and referrals
- Maintain an accurate record of all sales and prospecting activities.
Customer Care Representative
Capex Life Assurance Ltd.
10.2010 - 04.2011
- Prepare client correspondence for claim manager's approval
- Advise clients regarding the status of their policy and other queries
- Register all claims reported and forward complaints and claim request forms to the claims manager
- Receive customer calls and requests for products and services
- Provide front office service and quality customer service
- Receive and dispatch correspondences.
Education
Associate of Arts - Strategic Management
International Business Management Institute
German06.2019
Bachelor of Arts - Business Management
Masinde Muliro University of Science And Technolog
Kakamega District, Kenya04.2010
Associate of Arts - Business Administration
Masinde Muliro University of Science And Technolog
Kakamega District, Kenya01.2006
Skills
- Customer Service
- CRM proficiency
- Customer Engagement
- Competitor Analysis
- Supply Chain Coordination
- problem Solving
- Account Management
- Salesforce Management
- Stakeholder Communication
- Team Leadership
- Operations
- Verbal and written communication
Certification
Impact Analyst
Timeline
Impact Analyst
IMPAAKT
06.2020 - Current
Trade Development Manager-Coast Region
Population Services Kenya
06.2016 - 06.2019
Retail and Distribution Account Developer
Almasi Beverages Ltd (Coca-Cola)
04.2013 - 05.2016
Sales Representative
Multichoice Kenya Ltd
08.2011 - 04.2013
Customer Care Representative
Capex Life Assurance Ltd.
10.2010 - 04.2011
Associate of Arts - Strategic Management
International Business Management Institute
Bachelor of Arts - Business Management
Masinde Muliro University of Science And Technolog
Associate of Arts - Business Administration
Masinde Muliro University of Science And Technolog
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