CARLER JAVAN
TRAINING AS A COMMERCIALIST FOR FREIGHT FORWARDING AND LOGISTICS SERVICES
Nairobi, Nairobi Province
Summary
"Motivated professional with experience in customer handling, cash management, and cleaning support. Skilled at organization, communication, and operational support. Currently working as an M-Pesa agent with additional experience in cleaning at Pulse Medic Ltd. Eager to transition into logistics and coordination roles with DHL."
Overview
4
4
years of professional experience
2
2
Certifications
2
2
Languages
Work History
M-Pesa Sub-agent / Shop Cashier
Self-Employed
10.2024 - Current
- Handled cash transactions, balanced tills, and maintained accurate financial records.
- Maintained cleanliness of counter surfaces, equipment, and customer service area.
- Provided friendly, efficient service to customers while multitasking in a fast-paced environment
- Developed strong relationships with clients by maintaining open lines of communication and ensuring their needs were met.
- Maintained connections with clients to encourage repeat business and referrals.
- Handled cash transactions and customer service.
- Processed 50+ daily cash and mobile transactions accurately while maintaining a zero-error record.
- Assisted an average of 70 customers per day, providing excellent service and resolving basic issues promptly.
- Provided clear communication and problem-solving support to clients.
- Built trust by ensuring efficient, reliable financial services.
Building Cleaner
Pulse Medics Equipment Ltd
04.2022 - 08.2024
- Performed daily cleaning of offices, workspaces, and facility areas to maintain high hygiene standards.
- Operated cleaning equipment such as vacuum cleaners, floor polishers, and washing tools safely and efficiently.
- Monitored cleaning supplies and reported stock needs to management.
- Worked closely with team members to ensure tasks were completed on schedule and to required standards.
- Maintained safe working conditions by adhering to established safety guidelines and protocols.
- Contributed to a healthier environment with proper disposal of waste materials according to regulations.
- Refilled soap dispensers and air fresheners in 4 bathrooms.
- Cleaned guest rooms and public areas.
- Handled cleaning equipment, including vacuum cleaners and floor polishers, to maintain spotless public areas.
- Cleaned and sanitized 15+ rooms per shift, ensuring rooms met Company and health standards.
- Safeguarded building assets by following security procedures during opening/closing routines or while performing duties after hours.
- Supported senior staff with organizational and operational duties.
Education
Diploma - Medical Engineering
Kenya Medical Training College
Kilifi, 1412.2022
Certificate - Medical Engineering
Kenya Medical Training College
Kilifi, 1412.2019
Kenya Certificate Of Secondary Education ( KCSE) - N/A
Senye Mixed Secondary School
Muhuru Bay, Nyatike District. Kenya12-2015
Kenya Certificate of Primary Education ( KCPE) - N/A
Senye Primary School
Muhuru Bay, Nyatike District. Kenya11.2011
Skills
Organizational skills
Attention to detail
Time management
Teamwork and collaboration
Communication skills
Problem-solving ability
Adaptability and flexibility
Reliability and responsibility
Customer service orientation
Computer literacy (MS Office, Internet)
Safety awareness
Numerical accuracy
Certification
Kenya Medical Certificate | Kilifi KMTC | Serial Number: 125579
References
Robert O. Ogola, medsuptnpgh@yahoo.com, HMU in-charge, Medical Superintendent, JOOTRH- Kisumu.
Genesis Mriti, KMTC Kilifi, Dean of Student.
Onyikwa Msota, Deputy Kmtc department of Engineering.
Interests
Enjoy playing football, which enhances teamwork and communication skills; swimming, which keeps physically fit and resilient; and reading, which broadens knowledge and adaptability—qualities valuable for delivering excellent service in a dynamic cruise ship environment
Training
Engineering Department | Jaramogi Oginga Odinga Teaching and Referral Hospital | Kisumu | July 2018 - Sept 2018, Feb 2018- March 2018, March 2021-April 2021
Engineering Department / ST. Francis Community Hospital, Kasarani (Nairobi) / April 2020- June 2020.
Engineering Derpartment / Kilifi County Referral Hospital (KCH) / Sept 2020- Nov 2020.
- Operated, cleaned, and maintained equipment ensuring safety and and efficiency
- Worked in a team to complete daily tasks accurately.
- Adapted to various tasks and maintained professionalism.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Assisted in the installation, maintenance, and calibration of 30+ medical devices including patient monitors, infusion pumps, and sterilizers.
- Diagnosed and resolved 10–15 technical issues weekly, reducing equipment downtime by 20%.
- Supported preventive maintenance checks across multiple hospital departments, ensuring all equipment met operational and safety standards.
- Documented service and repair reports for over 30 devices, improving record accuracy for future troubleshooting.
- Familiar with calibrating and testing critical machines to maintain 100% safety compliance.
- Collaborated with clinical teams to ensure zero downtime during emergency equipment needs.
- Assisted with departmental training sessions, reaching 2+ healthcare staff to improve equipment handling and safety.
- Proven ability to learn quickly and adapt to new situations.
Personal Information
Courses
- Medical Engineering Technology | Kilifi, KMTC | Feb 2022
- Completed in-depth training in equipment installation, maintenance, repair, troubleshooting, and safety—skills applicable to efficient laundry operations.
Additional Information
- Open to relocation & international opportunities
- Interested in building a career in freight forwarding and logistics
- Fast learner with strong motivation to grow with DHL
Languages: English (Fluent), Swahili (Fluent), Luo (Native) Hobbies: Personal development, explorin
- Languages: English (Fluent), Swahili (Fluent), Luo (Native)
- Hobbies: Personal development, exploring cultures, communication, technology
Timeline
M-Pesa Sub-agent / Shop Cashier
Self-Employed
10.2024 - Current
Building Cleaner
Pulse Medics Equipment Ltd
04.2022 - 08.2024
Diploma - Medical Engineering
Kenya Medical Training College
Certificate - Medical Engineering
Kenya Medical Training College
Kenya Certificate Of Secondary Education ( KCSE) - N/A
Senye Mixed Secondary School
Kenya Certificate of Primary Education ( KCPE) - N/A
Senye Primary School