Problem-solving
Caren Kiprono
Software Engineer
Nairobi,Kenya
Summary
Enthusiastic Support Technologist eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of SQL, Tomcat, Active MQ Hardware & Software support. Training in IT support cloud technologist & solution Architect . Motivated to learn, grow and excel in the field of Solution Architect.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
4
4
Certificates
2
2
Languages
Work History
Software Support Engineer
Compulynx Limited
Nairobi, Kenya
10.2021 - Current
- Administered over 20 customers, supported and monitored databases by proactively resolving database issues and maintaining servers.
- Tested programs and databases to identify issues and make necessary modifications.
- Modified existing databases to meet unique needs and goals determined during initial evaluation and planning process.
- Installed and configured software applications and tested solutions for functionality.
- Communicated with third-party product owners to illustrate deficits and bottlenecks within existing software.
- Analyzed proposed technical solutions based on customer requirements, budget and product goal.
- Maintained servers and systems to keep networks fully operational during peak periods.
- Consulting with software development team, internal users, and clients to improve application performance
IOT RESEARCHER
STRATHMORE UNIVERSITY
NAIROBI, KENYA
06.2021 - 10.2021
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Took part in IoT project of creating and developing of devices, sensors, and software that allows devices to check quality of air.
- Worked on smart LPG project that uses IoT and mobile application in implementing use of sensors. This enables owners of cylinders to be aware of gas leakage.
- Participated on rolling out TV white space (Dynamic spectrum sharing to enhances internet access in rural areas of Kenya.
- Build ‘automatic smart light with Arduino board. This circuit employed output from uncomplicated light/dark activated circuit and oblige relay in its output which can be further attached to switch ON/OFF street light and electrical application in household
Network Solution Architect
Talinda East Africa
Nairobi, Kenya
11.2020 - 06.2021
- Worked with over 50 customers or prospective customers to develop integrated solutions and lead detailed architectural dialogues to facilitate delivery of comprehensive solution.
- Managed project scope, schedule, status and documentation.
- Installed over 5 sites, integrated and deployed call center solution in client environments.
- Solution Design of Network Infrastructure, incorporating LAN, WAN, Server and security architecture and policies.
- Delivery of bill of materials at bid stage including rationale and implications of decision making.
- Understand and review existing network designs and deployments; measure and document success and failing of given design or approach.
- Pre-Sales support including bid response and presentation of solutions to technical and non-technical audience.
NOC Engineer
Safaricom
Nairobi, Kenya
08.2019 - 11.2019
- Identified and categorized equipment issues, responding to calls-for-service to maintain NOC effectiveness.
- Monitored and maintained network and software components according to established guidelines and best practices.
- Provided regular status updates to customers regarding open tickets.
- Planned and oversaw scheduled infrastructure upgrades and integration to respond to organizational demand.
- Coordinated and documented preventive, proactive and corrective maintenance requirements.
- Managed installation, upgrade and deployment projects and provided on-site direction for network engineers.
- Participated in system development life cycle from requirements analysis through system implementation.
Education
Bachelor of Science - Bachelor of Business Information Technology
Kenya Methodist University
Nairobi 09.2016 - 08.2019
Skills
Technical Skill: Apache , Active mq, SQL
undefinedAccomplishments
- KaMilimu Mentorship: Mentee
Software
Work Ethic
Attention to details
Self motivation
Leardership
Certification
Google IT Support, Coursera]- No Expiry
Additional Information
Daniel Bunei:
General Manager
Total Security Limited
Email: dan.bunei@gmail.com
Geoffrey Mbuchi
HR Analyst World Food Program
Email: nganga.mbuchi@gmail.com
Edwin kipchoge
Head of IT/ASALTD
Email: edwinkipchoge@gmail.com
Timeline
AWS Cloud Technical Essentials, Coursera- No Expiry
02-2022
AWS Cloud Practitioner Essentials, Coursera- No Expiry
11-2021
Software Support Engineer
Compulynx Limited
10.2021 - Current
IOT RESEARCHER
STRATHMORE UNIVERSITY
06.2021 - 10.2021
Google IT Support, Coursera]- No Expiry
06-2021
Network Solution Architect
Talinda East Africa
11.2020 - 06.2021
NOC Engineer
Safaricom
08.2019 - 11.2019
The Ultimate GIT 5-day Challenge, Udemy- No Expiry
06-2019
Bachelor of Science - Bachelor of Business Information Technology
Kenya Methodist University
09.2016 - 08.2019
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