Big Query
Caleb Mbaabu
Muriungi
Nairobi,30
Summary
My Career objective is to secure a challenging position that utilizes personal professional experience and skills while providing an environment that supports professional career growth. I am a Resourceful team player with experience in common software applications and social media platforms. I am well-versed in business organization and strategies for successfully modernizing workplaces. I am Skilled at project support with proven history of solutions-oriented problem-solving. I offer strong Interpersonal skills, a superior work ethic, good teamwork, problem-solving and organizational skills. I am a reliable and dedicated team player with a hardworking and resourceful approach to life.
Overview
2
2
years of professional experience
9
9
years of post-secondary education
2
2
Languages
Work History
Research Assistant
PERFOMETER AGRIBUSINESS LIMITED
NAIROBI
04.2022 - 06.2022
- Gathered, arranged and collected research data to create representative graphs and charts highlighting results for presentations.
- Planned, modified and executed research techniques, procedures and tests to understand customer preferences on introduction of new Dairy Products such as Goat milk.
- Worked both independently and collaboratively in fast-paced sales environment.
- Collected clientele research data through surveys and leading one on one interviews .
- Provided administrative and technical support to Project Manager and Company Sales Department.
- Performed prompt Data Entry services , transferring 1100 Annual Quarterly sales Data from Intuit Quickbooks Accounting software and created Microsoft Excel Sales Dashboard within 5days.
Incident Safety Marshall
FIA - WRC Safari Rally Kenya
Elementaita , Naivasha
04.2021 - 06.2022
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork and improve overall safety of both spectators and competitors, when stage was live.
- Managed over 400 spectators upholding high standards of Health, security and Emergency safety throughout Safari Rally Kenya Motorsport Event.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Maintained excellent attendance record, consistently arriving to work on time.
- Worked flexible hours across night and weekend during Motorsport Competitions.
- Used coordination and planning skills to achieve results according to schedule and orders set by Stage Safety Officer officials.
- Worked within applicable standards, policies and regulatory guidelines to promote safe motorsport environments.
- Resolved conflicts and negotiated mutually beneficial agreements between spectators and colleagues.
- Improved operations through consistent hard work and dedication.
- Demonstrated respect, friendliness and willingness to help spectators and team wherever needed.
Social Work & Development Intern
Children of God Relief Institute- Lea Toto Program, Kangemi
NAIROBI
10.2021 - 01.2022
- Completed home wellness checks under licensed social worker supervision to verify well-being of Children Living with HIV/AIDS.
- Assisted Social Workers with wellness checks and home visits to supervise families.
- Assisted social workers with medical records reviews to facilitate improved performance and quality assurance.
- Attended over 120 hours of meetings, conferences and training courses Organized by Management to advance professional knowledge of social work.
- Offered community resource guidance to clients such as Evaluating different family's Household food security status, Anti-retroviral Drug Adherences, Education & Training progress as well as attended to clients household needs to verifying and improving their well-being .
- Performed client screenings and accurately recorded data in case files to facilitate clinical case coordination services and case management duties.
- Participated in enrollment of new HEIs (Highly Exposed Infants) and children living with HIV/AIDS through collaboration with various hospitals, community Health Volunteers, community agencies and organizational staff members.
- Interviewed clients and family members to obtain key information for case planning and management.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Conducted outreach to local referral sources, to build strong partnerships for supportive services.
Census Enumerator
Kenya National Bureau of Statistics - Kenya Population & Housing Census
NAIROBI
08.2019 - 08.2019
- Maintained and submitted records of hours worked, miles driven and expenses incurred to facilitate accurate reporting measures.
- Interviewed 341 household residents in assigned areas to explain purpose of Census, ask questions and record answers.
- Performed field staff duties critical to completing accurate count in hard-to-reach communities.
- Leveraged New Survey Technology to record information using Tablets provided by KNBS.
- Met with supervisor to review procedures, report issues or concerns and receive instructions.
- Visited assigned neighborhoods and knocked on doors to encourage participation in Census.
- Brought relevant language skills and cultural familiarity to successfully access neighborhood residents.
- Served as last line of defense to obtain accurate count for accurate National funding and fair political representation.
- Observed participants and recorded results.
- Created plans and communicated deadlines to complete projects on time.
Sales Agent- Safaricom Home Fiber
Safaricom PLC
NAIROBI
04.2018 - 06.2018
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Performed over 50 customer cold-calling and follow-ups daily with leads to secure new revenue.
- Explained features and advantages of Home Fiber WIFI products or services to promote sales.
- Identified new targets, developed new business opportunities and presented product lines to customers.
- Assisted call-in customers with questions and orders.
- Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
- Boosted brand awareness, implemented promotional campaigns and employed sales tactics as part of territory development.
- Implemented brand marketing and sales campaigns.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
Education
Bachelor of Science - Community Resource Management & Extensions
KENYATTA UNIVERSITY-Main Campus
Nairobi,Kenya 09.2017 - 07.2022
High School Diploma -
THIKA HIGH SCHOOL
Thika 02.2013 - 11.2016
Skills
Complaint resolution
Sales expertise
Creative problem solving
Administrative support
Research and analysis
Proficient in [Microsoft Office Suite]
SQL , Big Query, SPSS
Effective customer service
English fluency
Teamwork and Collaboration
Attention to Detail
Software
MS EXCEL
SPSS
Microsoft Office Suite
Interests
Technology
Sports
Music
Charity
Research
Referees
- Mr. David Maina – 0721428770 (Head of Business – Dairy Production Investments at Perfometer Agribusiness Limited)
- Mr. Silas Maosa - 0723258278 (Project Manager – Perfometer Agribusiness Limited.)
- Mrs. Rhoda Jemeli- 0720754263 (Centre Administrator Lea Toto Kangemi- Children of God Relief Institute)
- Mrs. Liddys Muriuki -0795785767 (FIA & WRC Safari Rally Kenya Stage Safety Officer Elementaita)
- Dr Solomon Mburung’a -0721335838 (Lecturer and Departmental Exam Coordinator Kenyatta University)
Timeline
Research Assistant
PERFOMETER AGRIBUSINESS LIMITED
04.2022 - 06.2022
Social Work & Development Intern
Children of God Relief Institute- Lea Toto Program, Kangemi
10.2021 - 01.2022
Incident Safety Marshall
FIA - WRC Safari Rally Kenya
04.2021 - 06.2022
Census Enumerator
Kenya National Bureau of Statistics - Kenya Population & Housing Census
08.2019 - 08.2019
Sales Agent- Safaricom Home Fiber
Safaricom PLC
04.2018 - 06.2018
Bachelor of Science - Community Resource Management & Extensions
KENYATTA UNIVERSITY-Main Campus
09.2017 - 07.2022
High School Diploma -
THIKA HIGH SCHOOL
02.2013 - 11.2016