Mercy C. Korir

• Team Lead of 10 journalists in production of content for daily newspaper, Tv, radio and digital platforms, providing guidance and direction on health reporting.
• Content creation, production, editing and hosting of weekly Health Digest, Doctors Diary and Health Watch shows on TV, editor of Health & Science Magazine in The Standard Newspaper and Maisha ni Afya weekly show on Radio Maisha. I also host a podcast – Doctors Unmasked – and produce another – The A-Z of Disease
• Delegate and track each team member's assignments and deadlines.
• Coordinate health and science content and topics with reporters and other editors.
• Conducted editorial meetings with team members to collaborate and review proposed publication suggestions.
• Work with graphic artists, post-production team members and other specialists to produce captivating and successful content.
• Proofread, edit and evaluate final copy to verify content aligned with established guidelines.
• Hired, trained, and provided daily direction for 10 employees
• Provided concise and constructive editorial feedback to writers
• Improved operations through consistent hard work and dedication.
• Offered friendly and efficient service to external customers, handling challenging situations with ease.
• Worked closely with senior management to maintain optimum levels of communication to effectively and efficiently complete projects.
• Maintained energy and enthusiasm in fast-paced environment.
• Exceeded goals through effective task prioritization and great work ethic.

Key Achievements:

• Interview with Bill gates – Co-Founder Microsoft, Co-Chair Bill & Melinda Gates Foundation
• Employee of The Year (2020)
• Efficient and well managed, productive desk at the Standard Group
• Mentoring the next generation of Health and Science Journalist

• This involves doing regular special features on health and a weekly news feature “Health Digest” and Your Health Budget, hosting studio discussions and presentation on health-related topical issues, assisting other reporters and editors in conceptualizing and preparing health and medical discussions
• Disseminated health news content through social media for better engagement with audiences and faster reporting.
• Collected data from various sources to determine facts and opinions and fashioned into cohesive story for television broadcast.
• Crafted well-written health news stories based on facts and edited content when time and space required it.
• Conducted live and taped interviews to obtain information.

Key Achievements:

• Presidential Order of Service Award – Uzalendo Award (2020) for reporting on the Coronavirus Pandemic in Kenya
• Bill & Melinda Gates Foundation – Goalkeeper (2018)
• International Centre for Journalists 2018 Fellow – Early Childhood Development Reporting
• Reporting from the World Health Assembly (2018) – Geneva, Switzerland
• Reporting on the United Nations General Assembly High Level Meeting on TB – UNGA 2018

• The position involves Acting as County Liaison, locally and internationally (private, government, NGOs)
• Improved patient outcomes and delivery of care through improved clinical quality processes.
• Led diverse team of medical and administrative professionals in day-to-day clinic activities such as patient care, new business development and patient relations.
• Applied continuous process improvement strategies to enhance case management, programs and clinical management.
• Drove planning for business development and relationship building with healthcare partners.

Key achievements:

• Leading a team to establish a Cancer Care Centre,
• Secured Ksh.100M medical equipment donation to Longisa Hospital.

• The position involved carrying out field work, interviews, scripting and working with video editors for weekly “Health Digest” segment on KTN News
• The position involved carrying out field work, interviews, scripting and working with video editors for news items and feature stories for KTN News (TV)
• Also working with Editors for opinion articles and reporting health/medical stories for the Standard Newspaper and The Nairobian.

• Providing timely and reliable, customer-oriented, cost-efficient, and prompt medical care to all patients/clients and participating in health education and promotional campaigns.
• Handling day-to-day clinic activities such as patient care, new business development and patient relations.
• Improved patient outcomes and delivery of care through improved clinical quality processes.
• Aligned room and treatment procedures with overall regulations to deliver high quality of patient care.
• Completed patient referrals to other medical specialists.

• First on call in the hospital (because there was no specialized medical consultant present at the hospital at the time), run clinics (paediatric, medical, surgical, gynaecology etc.)
• Led diverse team of medical and administrative professionals in day-to-day clinic activities such as patient care, new business development and patient relations.
• Improved patient outcomes and delivery of care through improved clinical quality processes.

• Administered, commissioned, planned and produced four (4) different publications
• Determined readiness of written pieces, made changes and approved final versions for publication.
• Reviewed reports and recommended changes to improve copy flow.
• Worked with graphic artists, post-production team members and other specialists to produce captivating and successful content.
• Devised attention-grabbing headlines and summaries for articles.
• Reviewed articles for grammar, spelling, punctuation, syntax, accuracy and compliance with quality standards.
• Communicated directly with reporters to assess stories and improve quality of work.
• Prepared, rewrote and edited pieces to improve readability and impact.
• Assigned stories, led content development meetings and reviewed completed stories to guide execution of concepts and tone.

• Intern in the departments of paediatrics, internal medicine, obstetrics and gynaecology, general and orthopaedic surgery units handling day-to-day clinic activities such as patient care, new business development and patient relations.
• Achievements: As Intern in-charge – acted as a link between interns and the hospital administration, and organized for improvement of intern housing, including piped water and electricity connection

• Ring up the items customers want to buy by using a special scanner to perform this function and then enter any additional discounts or coupons when prompted.
• Answered questions about store policies and addressed customer concerns.
• Helped customers complete purchases and locate items.
• Mentored new team members on POS system operation, customer service strategies and sales goals.
• Worked closely with shift manager to solve problems and handle customer concerns.
• Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
• Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
• Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.