BYRON EVANCE
Computer Scientist
Summary
I am a Computer Technology graduate and a highly-skilled computer scientist with a strong foundation in ICT systems and a passion for research and digital empowerment, experienced in providing technical support. A Dynamic travel manager with a proven track record, adept at orchestrating complex itineraries and enhancing booking efficiency. Skilled in database management and effective communication. I excel in delivering innovative solutions while fostering group cohesion. Committed to leveraging critical thinking to optimize and elevate client experiences.
Overview
5
5
years of professional experience
Work History
Independent Travel Manager
Dreamport
03.2025 - 05.2025
- Organized large-scale group travel arrangements, ensuring seamless logistics for both domestic and international trips.
- Conducted regular market research to stay informed on emerging trends and offered innovative solutions accordingly.
- Streamlined booking processes for increased efficiency, implementing a user-friendly online reservation system.
- Coordinated complex multi-city itineraries that catered to individual preferences while maximizing group cohesion.
ICT and Logistics Support Assistant
Royal Steel Mills LTD
05.2024 - 02.2025
- Designed and delivered research-based training modules in digital literacy and online safety.
- Provide technical support to staff by troubleshooting hardware, software, and network issues, and maintaining IT equipment and systems.
- Install, configure, and manage workstations, printers, and other devices, ensuring timely updates and system functionality.
- Maintain accurate records of IT assets, logistics inventories, and support requests using standardized documentation systems.
- Liaise with service providers and vendors for repairs, supplies, and logistical arrangements, ensuring timely delivery and quality service.
IT Attachee
ICT Authority of Kenya
05.2023 - 08.2023
- Assisted in installation, configuration, and maintenance of computer hardware, software, and network systems within the Authority.
- Provided user support by responding to IT helpdesk queries, troubleshooting technical issues, and escalating complex problems to senior staff.
- Participated in e-government and digital transformation projects, contributing to data entry, documentation, and system testing.
- Helped maintain ICT inventory and asset tracking systems, ensuring all devices and equipment were properly recorded and updated.
- Prepared technical reports and documentation, including user manuals, system logs, and daily progress summaries under supervision.
Database Administrator, National Hygiene Program
Government of Kenya
04.2020 - 10.2022
- Designed, developed, and maintained centralized databases to manage data on program participants, payroll, daily attendance, and logistics.
- Collected, cleaned, and validated data submitted from sub-county field officers and cluster supervisors to ensure consistency and accuracy.
- Generated reports and dashboards for program monitoring and decision-making, supporting national and county-level coordination teams.
- Implemented data backup and security protocols to protect sensitive personal and financial information of thousands of youth beneficiaries.
- Collaborated with ICT teams and program officers to improve data flow, automate manual processes, and respond to technical issues related to data management.
Education
Bachelor of Science - Computer Technology
Maseno University
Maseno, Kisumu, Kenya 04.2001 -
Skills
Computer Hardware and Software maintanance
Database Management
Network Administration
Microsoft Excel
Project Management
Public Relations
Effective Communication
Critical Thinking
Travel Policy creation
Itinerary Development
Timeline
Independent Travel Manager
Dreamport
03.2025 - 05.2025
ICT and Logistics Support Assistant
Royal Steel Mills LTD
05.2024 - 02.2025
IT Attachee
ICT Authority of Kenya
05.2023 - 08.2023
Database Administrator, National Hygiene Program
Government of Kenya
04.2020 - 10.2022
Bachelor of Science - Computer Technology
Maseno University
04.2001 -