BYRON EVANCE
Computer Scientist
Summary
I am a Computer Technology graduate and a highly-skilled computer scientist with a strong foundation in ICT systems and a passion for research and digital empowerment, experienced in providing technical support. A Dynamic travel manager with a proven track record, adept at orchestrating complex itineraries and enhancing booking efficiency. Skilled in database management and effective communication. I excel in delivering innovative solutions while fostering group cohesion. Committed to leveraging critical thinking to optimize and elevate client experiences.
Overview
5
5
years of professional experience
Work History
Independent Travel Manager
Dreamport
03.2025 - 05.2025
- Organized large-scale group travel arrangements, ensuring seamless logistics for both domestic and international trips.
- Conducted regular market research to stay informed on emerging trends and offered innovative solutions accordingly.
- Streamlined booking processes for increased efficiency, implementing a user-friendly online reservation system.
- Coordinated complex multi-city itineraries that catered to individual preferences while maximizing group cohesion.
ICT and Logistics Support Assistant
Royal Steel Mills LTD
05.2024 - 02.2025
- Designed and delivered research-based training modules in digital literacy and online safety.
- Provide technical support to staff by troubleshooting hardware, software, and network issues, and maintaining IT equipment and systems.
- Install, configure, and manage workstations, printers, and other devices, ensuring timely updates and system functionality.
- Maintain accurate records of IT assets, logistics inventories, and support requests using standardized documentation systems.
- Liaise with service providers and vendors for repairs, supplies, and logistical arrangements, ensuring timely delivery and quality service.
IT Attachee
ICT Authority of Kenya
05.2023 - 08.2023
- Assisted in installation, configuration, and maintenance of computer hardware, software, and network systems within the Authority.
- Provided user support by responding to IT helpdesk queries, troubleshooting technical issues, and escalating complex problems to senior staff.
- Participated in e-government and digital transformation projects, contributing to data entry, documentation, and system testing.
- Helped maintain ICT inventory and asset tracking systems, ensuring all devices and equipment were properly recorded and updated.
- Prepared technical reports and documentation, including user manuals, system logs, and daily progress summaries under supervision.
Database Administrator, National Hygiene Program
Government of Kenya
04.2020 - 10.2022
- Designed, developed, and maintained centralized databases to manage data on program participants, payroll, daily attendance, and logistics.
- Collected, cleaned, and validated data submitted from sub-county field officers and cluster supervisors to ensure consistency and accuracy.
- Generated reports and dashboards for program monitoring and decision-making, supporting national and county-level coordination teams.
- Implemented data backup and security protocols to protect sensitive personal and financial information of thousands of youth beneficiaries.
- Collaborated with ICT teams and program officers to improve data flow, automate manual processes, and respond to technical issues related to data management.
Education
Bachelor of Science - Computer Technology
Maseno University
Maseno, Kisumu, Kenya 04.2001 -
Skills
Computer Hardware and Software maintanance
Timeline
Independent Travel Manager
Dreamport
03.2025 - 05.2025
ICT and Logistics Support Assistant
Royal Steel Mills LTD
05.2024 - 02.2025
IT Attachee
ICT Authority of Kenya
05.2023 - 08.2023
Database Administrator, National Hygiene Program
Government of Kenya
04.2020 - 10.2022
Bachelor of Science - Computer Technology
Maseno University
04.2001 -
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