Bryde Elibit

Work History

Personal Assistant

Ice Cap Tours

06.2021 - 10.2021

Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
Collaborated in cloud environments such as Trello and Google Workspace.
Documented and distributed meeting notes to identify, analyze and improve workflows.
Utilized personal and professional networks to identify, acquire and manage new clients.
Maintained and organized all shared drives, documents and spreadsheets in Google Workspace.
Experienced with productivity tools such as Slack, Zoom, Google Docs and Sheets, ClickUp and Asana.
Organized and attended meetings and compiled related documents and reports.
Served as point of contact between clients and managerial staff.
Sourced and ordered office equipment and supplies.

Grocery Manager

Chicory Grocers Limited

Nairobi

01.2018 - 02.2020

Conducted supplier risk evaluations and assisted with regulatory inspections.
Assisted in organizing and overseeing assignments to drive operational excellence.
Encouraged departmental employees to present positive, exemplary image to customers.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Launched quality assurance practices for each phase of development
Maintained store equipment, printers and fax machines.
Controlled resources and assets for department activities to comply with industry standards and government regulations.
Trained and developed personnel to improve safety, employee relations and resolve any rising issues.
Used sales and marketing strategies to promote exceptional customer service and create positive environment for employees and clients.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Streamlined and monitored quality programs to alleviate overdue compliance activities.
Supervised and performed human resource management functions for eight subordinates.
Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Implemented sales and product process improvement initiatives within department.
Managed overstocking, restocking and inventory control procedures during shift.
Established team priorities, maintained schedules and monitored performance.
Defined clear targets and objectives and communicated to other team members.
Supervised site investigations, reported issues and escalated those that required further assistance.
Reduced workflow inconsistencies by recruiting and hiring capable staff members.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Supervised staff of eight personnel by implementing company policies, protocols, work rules and disciplinary action.
Performed supplier risk evaluations and supported regulatory inspections.
Communicated best practices among on-site and external personnel to align efforts and goals.
Developed detailed plans based on broad guidance and direction.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Reviewed established policies and procedures to take on temporary leadership positions, motivate employees and facilitate smooth store operations.
Utilized exemplary negotiation skills to obtain manufacturing service agreements and assure quality standards.
Identified and communicated customer needs to supply chain capacity and quality teams.
Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Managed senior-level personnel working in marketing and sales capacities.
Established performance goals for employees and provided feedback on methods for reaching those milestones.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Estimated expected changes in business operations and made proactive adjustments to employee schedules and inventory levels to address needs.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Maintained financial accuracy when handling over $ 3000 in revenue each day.
Set aggressive targets for employees to drive company success and strengthen motivation.
Boosted grocery sales with top-notch merchandising abilities and expertise in implementing effective promotions.
Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
Enhanced communication between patrons and team members to cultivate upbeat, team-oriented culture.
Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
Prepared annual budgets with controls to prevent overages.

Retail Sales Manager

Amatta Chemist

Nairobi

09.2017 - 01.2018

Submitted reports to senior management to aid in business decision-making and planning.
Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Directly worked with over 300 customers per shift to build relationships and increase customer satisfaction ratings 30%.
Tightened security around store to reduce shrink and alleviate theft.
Delivered in-depth information on product features so customers could make educated decisions before purchase.
Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
Supported executive and marketing departments in promotional asset development, material deadlines and product approvals.
Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
Established objectives to offer team members clear roadmap to help company achieve overall goals.
Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
Managed day-to-day staffing and handled scheduling for all store employees.
Managed newly-formed Holding Department which oversaw account sales, marketing, insurance and credit sales, rental and towing and customer satisfaction.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Answered product questions with up-to-date knowledge of sales and store promotions.
Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
Mentored team members to enhance professional development and accountability in workplace.
Liaised with management to establish quality standards and develop budget.
Recruited and trained team members, as well as supported other departments with mentorship.
Developed relationships with clothing vendors and freight operators.
Provided strong service to customers, increasing customer loyalty 30%.
Analyzed data and profit and loss statements to compose store budget.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Conducted ongoing staff development to help employees achieve growth within job roles.
Exceeded targets by building, directing and motivating high-performing sales team.
Drafted shipment documentation and maintained accurate files.
Maintained company's visual merchandise standards through general housekeeping and planograms.
Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
Trained team members in successful strategies to meet operational and sales targets.
Facilitated high volumes of cash, credit and gift card transactions, verifying cash drawer balance at end of each shift.
Created employee schedules to align coverage with forecasted demands.
Kept orderly and accurate accounting records by monitoring sales documentation.
Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
Recruited, interviewed and hired talented individuals bringing dynamic sales expertise to organization.
Monitored adherence to cost control measures, effectively reducing waste 20%.

Personal Assistant

Seakost Company Limited

Nairobi

01.2016 - 08.2017

Collaborated in cloud environments such as Trello and Google Workspace.
Arranged domestic and international travel plans and itineraries.
Provided multifaceted services to professionals by managing mail, scheduling appointments and other administrative tasks.
Attended meetings, took notes and tracked action items.
Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
Documented and distributed meeting notes to identify, analyze and improve workflows.
Updated spreadsheets and created presentations to support executives and boost team productivity.
Served as point of contact between clients and managerial staff.
Organized and attended meetings and compiled related documents and reports.
Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
Sourced and ordered office equipment and supplies.
Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
Utilized personal and professional networks to identify, acquire and manage new clients.
Maintained and organized all shared drives, documents and spreadsheets in Google Workspace.
Experienced with productivity tools such as Slack, Zoom, Google Docs and Sheets, ClickUp and Asana.
Oversaw personal and professional calendars and coordinated appointments for future events.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Used discretion when handling confidential information.
Maintained appropriate filing of personal and professional documentation.
Coordinated international and domestic travel logistics including flight itineraries, hotel reservations and car services.
Communicated with internal departments, vendors and contractors to discuss schedules, project requirements and upcoming appointments.

Summary

Overview

Work History

Personal Assistant

Grocery Manager

Retail Sales Manager

Personal Assistant

Education

Certificcate - Human Health, Human Nutrition

Certificate in Human Nutrition and Microbiome, Human Nutrition -

High School Diploma -

Skills

Interests

Hobbies

Timeline

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