Bridget Rose Muriithi
Nairobi
Summary
Executive Assistant with strong competencies in event planning and facility safety management. Successfully executed multiple events, ensuring smooth operations and exceptional guest experiences. Committed to improving administrative efficiency through process streamlining, resulting in increased productivity. Adept at interdepartmental communication, facilitating seamless interactions across the organization. Focused on delivering excellent customer service and addressing user concerns with professionalism. Dedicated to maintaining high service standards and fostering a supportive and efficient work environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Mpesa Foundation Academy
09.2022 - Current
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
- Improved document processing speed by introducing automated templates for routine correspondence.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Administrative Assistant
Nova Pioneer
11.2019 - 12.2021
- Organized office events such as holiday parties or team-building activities, promoting positive company culture and boosting employee morale.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed filing system, entered data and completed other clerical tasks.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
Personal Assistant to General Manager
Rama Homes Limited
02.2019 - 09.2019
- Improved time management of the executive through effective prioritization and organization of tasks.
- Supported executive in achieving goals by proactively anticipating needs and addressing concerns promptly.
- Coordinated events and functions with attention to detail ensuring successful execution.
- Provided research assistance on various projects, leading to informed decisions based on accurate information.
- Aided executive in personal tasks such as scheduling appointments or running errands when needed.
- Enhanced executive''s productivity by managing schedules, organizing meetings, and overseeing correspondence.
- Accomplished project deadlines by assisting with task completion whenever required.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Contributed to a positive work environment through professional demeanor and strong interpersonal skills.
- Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
- Maintained appropriate filing of personal and professional documentation.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Oversaw personal and professional calendars and coordinated appointments for future events.
Front Office Administrator
Kava Africa Ltd
07.2018 - 12.2018
- Managed front office operations, ensuring a welcoming environment for clients and visitors alike.
- Increased customer satisfaction by promptly addressing inquiries and resolving issues through a proactive approach.
- Contributed to positive team dynamics by collaborating effectively with colleagues on various projects.
- Enhanced office efficiency by streamlining administrative processes and implementing time-saving tools.
- Participated actively in company-wide events that foster collaboration among team members.
Personal Assistant to Managing Partner
Khayesi Njambi & Khayesi Advocates
10.2016 - 06.2018
- Developed relationships with key stakeholders, fostering trust and rapport within the network of contacts.
- Improved time management of the executive through effective prioritization and organization of tasks.
- Ensured a well-maintained professional image both internally and externally through diligent representation of executives.
- Supported executive in achieving goals by proactively anticipating needs and addressing concerns promptly.
- Contributed to a positive work environment through professional demeanor and strong interpersonal skills.
- Facilitated smooth office operations by managing supplies inventory and overseeing maintenance requests.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Enhanced executive''s productivity by managing schedules, organizing meetings, and overseeing correspondence.
- Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
- Accomplished project deadlines by assisting with task completion whenever required.
Education
Diploma in Business Administration - Business Administration And Management
Kenya Methodist University
Kerugoya,Kenya07.2016
Certificate in Computer Studies - Computer Studies
Mt. Zion Technology Centre
Kerugoya,Kenya07.2010
Kenya Certificate of Secondary Education - Secondary Education
Ngiriambu Girls High School
Kianyaga,Kenya11.2009
Skills
- Office administration and management
- Documentation and database entry
- Professional and interpersonal communication
- Critical thinking
- Computer proficiency
- Client relations
- Meticulous attention to detail
- Information confidentiality
Websites
Languages
English
Proficient
C2
Swahili
Proficient
C2
Certification
- A Guide to International Data Protection: Education
- Child Exploitation for International Schools
- Staff Wellbeing for International Schools
Timeline
Administrative Assistant
Mpesa Foundation Academy
09.2022 - Current
Administrative Assistant
Nova Pioneer
11.2019 - 12.2021
Personal Assistant to General Manager
Rama Homes Limited
02.2019 - 09.2019
Front Office Administrator
Kava Africa Ltd
07.2018 - 12.2018
Personal Assistant to Managing Partner
Khayesi Njambi & Khayesi Advocates
10.2016 - 06.2018
Diploma in Business Administration - Business Administration And Management
Kenya Methodist University
Certificate in Computer Studies - Computer Studies
Mt. Zion Technology Centre
Kenya Certificate of Secondary Education - Secondary Education
Ngiriambu Girls High School
- A Guide to International Data Protection: Education
- Child Exploitation for International Schools
- Staff Wellbeing for International Schools
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