Motivated Sales Executive committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that are need. Excellent interpersonal and time management skills.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Sales Assistant
National Cement Company Limited
Machakos
2018.02 - 2022.04
Coordinated logistics and catering for meetings and sales events.
Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Referred customers to various services by evaluating needs and providing recommendations.
Assisted customers with prompt and polite support in-person and via telephone.
Communicated orders to vendors, scheduling carriers for pickup if needed.
Maintained records related to sales, returns and inventory availability.
Created sales invoices as per sales order.
Entered, coded and processed vendor invoices and helped track expenses for capitalizations.
Established rapport with customers using active listening and interpersonal skills.
Agent
Samasource
Nairobi
2017.11 - 2018.02
Research products across several e-commerce platforms
Write product descriptions and titles
Classify products into different categories
Maintain data work requirements by following data program techniques, procedures as well as meeting and maintaining required quality threshold.
Verify entered data by reviewing, correcting, deleting, or reentering data; purging files to eliminate duplication of data.
Contribute to team effort by accomplishing related results as needed.
Perform any other duty as may be required or assigned
Education
Bachelor of Science - Economics And Statistics
Kenyatta University
Kiambu, Kenya
2013.09 - 2017.04
Kenya Certificate of Secondary Education -
Highway Secondary School
Nairobi, Kenya
2009.01 - 2012.11
Skills
Sales expertise
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Certification
CPA - Certified Public Accountant
Timeline
Sales Assistant
National Cement Company Limited
2018.02 - 2022.04
Agent
Samasource
2017.11 - 2018.02
Bachelor of Science - Economics And Statistics
Kenyatta University
2013.09 - 2017.04
Kenya Certificate of Secondary Education -
Highway Secondary School
2009.01 - 2012.11
CPA - Certified Public Accountant
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