BRIAN KAMAU
MWANGI
NANYUKI
Summary
Dedicated and diligent employee with a passion for immersing myself in the intricacies of the ICT field. Continuously seeking opportunities to expand skill set and make valuable contributions to team achievements. Possess a solid foundation in administrative tasks, adept relationship-building skills, and a knack for problem-solving. Well-equipped to excel in any professional setting.
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Salesperson
YEBJ SPACE TECHNOLOGIES
Nanyuki, Laikipia
04.2024 - Current
- Worked to build relationships with customers and built potential for additional sales.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Developed relationships with clients for increased loyalty and repeat business.
- Collaborated with team members to reach collective sales goals, fostering supportive work environment.
- Exceeded monthly targets by diligently following up on leads and closing deals promptly.
- Enhanced product knowledge by attending training sessions and staying current with industry trends.
ICT Intern
Ministry Of Education
Nanyuki, Laikipia
02.2023 - 02.2024
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Analyzed problems and worked with teams to develop solutions.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Assisted in Providing classroom support and training of School teachers in use of digital literacy devices
- Supported in the implementation of the Digital Literacy Program me and Carried out innovations to enable schools improve on use of digital learning
- Provided support in safe, secure and ethical use of technology in learning
- Assisted teachers by integrating ICT in delivery of teaching, learning, assessment and reporting
- Provided first line support and maintenance of ICT services in the schools
ICT Technician
Nanyuki Cottage Hospital
Nanyuki, Laikipia
09.2021 - 02.2023
- Conducted regular maintenance on computer systems, ensuring optimal operation and minimizing downtime.
- Enhanced network performance by troubleshooting and resolving technical issues in timely manner.
- Promoted culture of continuous improvement by proactively identifying opportunities for process optimization within IT environment.
- Assisted in migration of data from legacy systems to new platforms, ensuring seamless integration and minimal disruption to users.
- Facilitated end-user training sessions on software applications, increasing employee productivity with new tools and technologies.
- Developed comprehensive documentation for IT policies, procedures, and best practices, enhancing knowledge sharing among team members.
ICT Intern
Nanyuki Cottage Hospital
Nanyuki, Laikipia
07.2020 - 09.2021
- Performed general equipment (computers, laptops & printers) maintenance and repair to minimize downtime and improve performance up to 70%.
- Involved in reviewing, Upgrading and updating of the hospital website.
- Performed Installation, configuration and setting up of Wi-Fi network in different locations in the hospital.
- Engaged in software, system maintenance and support for Old and the new hospital system (HIS)
- Implemented reviewing of hospital network topology.
- Performed design of hospitals 50 posters, 20 flyers and 2brochures.
- Assisted in the inspection of new hardware equipment procured at the Hospital
Instructor
Northwood College
01.2020 - 03.2020
- Promoted classroom safety, collaboration, and best practices.
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
- Tested and evaluated students on materials presented in workshops and classes.
- Increased student participation via engaging lectures and assignments.
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
- Applied various teaching aids to minimize learning gaps and instruct and motivate students.
Voluntary Assistant
Huruma Hospital
11.2019 - 12.2019
- Supported fundraising efforts for various projects, contributing to the successful achievement of goals.
- Promoted volunteer opportunities through various marketing channels, attracting diverse candidates to join the organization''s mission.
- Trained new volunteers in organizational procedures, ensuring consistency across all programs and services provided.
- Evaluated program success through data analysis, identifying areas for improvement or growth opportunities.
Sales Officer
Nuga Best Nanyuki Kenya
Nanyuki, 20
06.2019 - 10.2019
- Enhanced customer satisfaction with timely follow-ups and personalized service.
- Responded to customer needs by answering questions and providing detailed information about Nuga Best health Products.
- Cultivated strong relationships, establishing trust and loyalty among clients.
- Boosted sales performance by identifying and targeting high-potential leads.
Education
Bachelor of Science - Information Technology
KIRINYAGS UNIVERSITY
Kutus, Kirinyaga District, Kenya 09.2015 - 11.2019
Skills
Customer engagement
Certification
[Driving] License - [Kenya 2 years]
Timeline
Salesperson
YEBJ SPACE TECHNOLOGIES
04.2024 - Current
[Driving] License - [Kenya 2 years]
01-2024
ICT Intern
Ministry Of Education
02.2023 - 02.2024
ICT Technician
Nanyuki Cottage Hospital
09.2021 - 02.2023
ICT Intern
Nanyuki Cottage Hospital
07.2020 - 09.2021
Instructor
Northwood College
01.2020 - 03.2020
Voluntary Assistant
Huruma Hospital
11.2019 - 12.2019
Sales Officer
Nuga Best Nanyuki Kenya
06.2019 - 10.2019
Bachelor of Science - Information Technology
KIRINYAGS UNIVERSITY
09.2015 - 11.2019
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