Summary
Overview
Work History
Education
Skills
Certification
Referees
Timeline
Generic

Brian Mutugi Muthee

Driver
Nairobi

Summary


Professional driver with strong commitment to punctual deliveries and customer satisfaction. Skilled in efficient route planning, vehicle maintenance, and safety protocols. Known for strong teamwork, adaptability, and reliability in fast-paced environments. Consistently delivers results through effective communication and problem-solving skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Food Delivery Driver

Twyford International
01.2025 - Current
  • Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
  • Collaborated with restaurant staff to confirm order accuracy before delivery.
  • Assisted in packing and loading food orders in delivery vehicle to fastrack process and maintain freshness.
  • Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
  • Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
  • Followed traffic laws during delivery for safety of pedestrians and other vehicles.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Addressed issues and resolved customer complaints to establish trust and reliability.
  • Collected payment for orders and provided customers with receipt copies to establish proof of transaction.
  • Maintained accurate documentation of delivery logs, order information and customer contact details to enable tracking history and maintain accurate records.

Taxi Cab Driver

Uber
01.2023 - 12.2024
  • Arrived on time to customer appointments.
  • Enhanced customer satisfaction by providing timely and efficient transportation services.
  • Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
  • Upheld high standards of cleanliness, sanitation, and service.
  • Maintained a clean and comfortable vehicle for passengers, ensuring a positive riding experience.
  • Promoted passenger safety by adhering to traffic regulations and defensive driving techniques.
  • Utilized downtime between trips productively by monitoring industry trends and staying updated on city developments affecting taxi services.
  • Provided mobility to assistance to disabled passengers.

Store Manager/Delivery Driver

Xtreme Kustom.
01.2020 - 12.2022
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Assisted with hiring, training and mentoring new staff members.
  • Completed point of sale opening and closing procedures.
  • Enhanced delivery efficiency by mapping out optimal routes and adhering to strict schedules.
  • Navigated high traffic areas safely while maintaining focus on efficient delivery times.
  • Troubleshot minor vehicle issues on the road, minimizing delays in reaching customers'' destinations.
  • Maintained a clean and organized vehicle, promoting a professional image for the company.
  • Kept records of pickups and deliveries and obtained necessary signatures and receipts.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.

Mess Attendant

Administration Police
01.2018 - 10.2020
  • Contributed to a positive work environment through effective communication and teamwork.
  • Collaborated with chefs in plating dishes attractively, enhancing overall presentation of meals served.
  • Provided excellent customer service, addressing guest concerns in a timely manner.
  • Received positive feedback from customers on the quality of service provided during their visit.
  • Continuously expanded product knowledge through training sessions, ensuring accurate information was provided to customers about menu offerings.
  • Upheld strict hygiene standards by regularly cleaning work stations and equipment.
  • Cleaned and maintained work areas, equipment and utensils.
  • Followed food safety practices and sanitation guidelines.

Education

No Degree - Architectural And Building Sciences

Rockland College Of Science And Technology
Kitui
04.2001 -

High School Diploma -

St.James High School
Embu
04.2001 -

K.C.P.E - K.C.P.E

Betty Academy
Embu
04.2001 -

Skills

Order verification

Customer communication

Quick learner

Delivery coordination

Valid Driver's license

Late shift availability

GPS navigation

Problem-solving

Flexible schedule

Vehicle maintenance

Certification

Suitability Test For Driver Grade 111

Referees

1. Brian Omwenga 

   Supervisor

   Extreme Kustoms

   Nairobi

   0723606239


2. Huang Zewen

   Head Of Department

   Twyford International

    Kisumu

    0113898887


3.  Head Of Operations

     Bolt Team

     Nairobi

     0738375478 

Timeline

Food Delivery Driver

Twyford International
01.2025 - Current

Suitability Test For Driver Grade 111

10-2024

Taxi Cab Driver

Uber
01.2023 - 12.2024

Store Manager/Delivery Driver

Xtreme Kustom.
01.2020 - 12.2022

Mess Attendant

Administration Police
01.2018 - 10.2020

No Degree - Architectural And Building Sciences

Rockland College Of Science And Technology
04.2001 -

High School Diploma -

St.James High School
04.2001 -

K.C.P.E - K.C.P.E

Betty Academy
04.2001 -

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