Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seeks to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
9
9
years of post-secondary education
2
2
Languages
Work History
Factory General Manager
Randmere Agencies Limited
Nairobi, Kenya
01.2015 - Current
Exceed goals through effective task prioritization and great work ethic.
Prepare variety of different written communications, reports and documents to ensure smooth operations.
Carry out day-day-day duties accurately and efficiently.
Use Microsoft Word and other software tools to create documents and other communications.
Participate in team-building activities to enhance working relationships.
Worked with over 500 customers to understand needs and provide excellent service.
Conducted research, gathered information from multiple sources and presented results.
Manage team of 15 employees, overseeing hiring, training, and professional growth of employees.
Monitor company inventory to keep stock levels and databases updated.
Procurement and Store Keeping Manager
Modana Pharmaceutical
Nairobi, Kenya
01.2009 - 04.2014
Received and processed stock into inventory management system.
Maintained energy and enthusiasm in fast-paced environment.
Managed team of 50 employees, overseeing hiring, training, and professional growth of employees.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Oversaw daily operations to ensure high levels of productivity.
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Worked flexible hours; night, weekend, and holiday shifts.
Monitored company inventory to keep stock levels and databases updated.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Sales and Customer Care
Nairobi Enterprise Limited
Nairobi, Kenya
01.2005 - 11.2008
Organized records of vehicles, schedules and completed orders
Developed and implemented performance improvement strategies and plans to promote continuous improvement
Created plans and communicated deadlines to ensure projects were completed on time
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
Completed paperwork, recognizing discrepancies and promptly addressing for resolution
Worked flexible hours; night, weekend, and holiday shifts Served customers and followed outlined steps of service
Managed over 30 customer calls per day
Oversaw daily operations to ensure high levels of productivity.
Education
Bachelor of Business Administration - Procurement
St Paul's University
Nairobi Kenya
01.2012 - 04.2014
Certificate in Personnel Management; Certificate in Purchasing And Supply; Certificate in Computer Applications (Excel, Word processing, PowerPoint) -
Nairobi University
Nairobi, Kenya
01.2009 - 12.2011
High School Diploma -
Pioneer High School
Nairobi Kenya
01.2005 - 11.2008
Skills
Managerial skills
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Timeline
Factory General Manager
Randmere Agencies Limited
01.2015 - Current
Bachelor of Business Administration - Procurement
St Paul's University
01.2012 - 04.2014
Procurement and Store Keeping Manager
Modana Pharmaceutical
01.2009 - 04.2014
Certificate in Personnel Management; Certificate in Purchasing And Supply; Certificate in Computer Applications (Excel, Word processing, PowerPoint) -
Nairobi University
01.2009 - 12.2011
High School Diploma -
Pioneer High School
01.2005 - 11.2008
Sales and Customer Care
Nairobi Enterprise Limited
01.2005 - 11.2008
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