Summary
Overview
Work History
Education
Skills
Timeline
Generic
Brian  murangiri

Brian murangiri

Bar Waiter
Nairobi ,Nairobi

Summary

Dynamic bar professional with extensive experience at Ngong Hills Hotel, excelling in customer service and beverage preparation. Proven ability to thrive under pressure while maintaining a harmonious team environment. Skilled in POS systems and adept at menu presentation, ensuring a memorable guest experience through attentive service and effective communication and

Enthusiastic Server offering 4 years of service industry experience. Highly skilled in serving high-volume customer base with enthusiasm and efficiency. Frequently commended for superior service and achieving company sales goals.

Overview

4
4
years of professional experience

Work History

Bar Waiter

Ngong Hills Hotel
01.2024 - Current

•Ensures all bar tables and chairs are clean before and after Guests arrive and leave.

•Knowledge in all beverages, mixed drinks and other bar items specified in the bar list including good understanding of wines.

•Correctly apply the food safety procedures and food quality requirements related to all processes.

•Ensure compliance with the company alcohol policy.

•Takes the orders from the guests, relays them to the Bartender and then makes sure that the beverages are served in a proper glassware with a proper garnish.

•Report any issue that needs attention to the Bartender or supervisor.

• Provides courteous, quick, and professional service with a smile at all times suggesting and serving alcoholic and non-alcoholic beverages at various beverage outlets throughout the Hotel.

Bar Waiter

Labaita Lounge
06.2023 - 12.2024

•Demonstrated understanding and practical knowledge of Food Safety as defined in Company sanitation standards.

•Adhere to specific scheduled work hours yet be flexible if circumstances require it.

•Tactful and diplomatic in crisis and problem handling.

•Demonstrated skills in one-on-one communications with Guests.

•Proven ability to work under pressure and keep a harmonious and productive team environment.

•Basic knowledge on food safety.

Radisson Blu

Bar Steward
06.2021 - 12.2023
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Paid attention to detail while completing assignments.
  • Strengthened communication skills through regular interactions with others.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Passionate about learning and committed to continual improvement.
  • Worked well in a team setting, providing support and guidance.
  • Proven ability to learn quickly and adapt to new situations.
  • Self-motivated, with a strong sense of personal responsibility.

Education

Certificate - Security Awareness Training For Seafarers

Premier Maritime Training Institute
Meru
09.2023

Certificate - Food And Beverages Service And Sales.

Premier Maritime Training Institute .
Meru
09.2023

Certificate - Basic Safety Training For Seafarers.

Premier Maritime Training Institute
Meru
09.2023

Certificate - Kenya Certificate of Secondary Education

St Mary's Tanki.
Meru
05.2020

Skills

Customer service

Timeline

Bar Waiter

Ngong Hills Hotel
01.2024 - Current

Bar Waiter

Labaita Lounge
06.2023 - 12.2024

Radisson Blu

Bar Steward
06.2021 - 12.2023

Certificate - Security Awareness Training For Seafarers

Premier Maritime Training Institute

Certificate - Food And Beverages Service And Sales.

Premier Maritime Training Institute .

Certificate - Basic Safety Training For Seafarers.

Premier Maritime Training Institute

Certificate - Kenya Certificate of Secondary Education

St Mary's Tanki.
Brian murangiriBar Waiter