Word processing
Brian Kirwa
Accountant
Summary
Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.
Overview
2
2
years of professional experience
2
2
Languages
Work History
Sales Assistant
LuLu Hypermarket, Al Messila
Doha, Qatar
11.2021 - 05.2024
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Developed innovative ways to showcase products effectively in-store displays, increasing visibility for less-popular items.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Utilized customer feedback to identify areas for improvement within the store''s operations or offerings.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Executed visual merchandising strategies to attract customers and drive sales.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Offered exceptional after-sales support by following up with clients on purchases or addressing any concerns promptly
Education
Diploma - Accounting
Technical University of Mombasa
Mombasa, Kenya 04.2001 -
Kenya Certificate of Secondary Education -
Arnesen's High School
Eldoret, Uasin Gishu, Kenya 04.2001 -
Kenya Certificate of Primary Education -
St Marys Sosiot Primary School
Mosop Constituenct, Nandi County, Kenya 04.2001 -
Skills
Complex Problem-Solving
Customer Assistance
Inventory Management
Product Knowledge
Store Organization
Goal-Oriented
Product Merchandising
Visual Merchandising
Display building
Complex Problem-Solving
Software
Creating spreadsheets
Timeline
Sales Assistant
LuLu Hypermarket, Al Messila
11.2021 - 05.2024
Diploma - Accounting
Technical University of Mombasa
04.2001 -
Kenya Certificate of Secondary Education -
Arnesen's High School
04.2001 -
Kenya Certificate of Primary Education -
St Marys Sosiot Primary School
04.2001 -