Brian Kang'ong'a
Nairobi
Overview
8
8
years of professional experience
Work History
Phone Repair Technician
Self Employed
02.2016 - Current
- Enhanced customer satisfaction by providing timely and efficient phone repair services.
- Reduced device downtime for clients by performing accurate diagnostics and swift repairs.
- Increased repeat business through excellent communication and explanation of repair process to customers.
- Maintained a well-organized workspace, ensuring all tools and parts were readily available for efficient repairs.
- Educated clients on preventative measures to prolong the life of their mobile devices, reducing future repair needs.
- Worked closely with network administrators and server engineers to deliver quality service.
Chippendales Kenya Limited
Rajesh
Nairobi, KE
2018 - 2022
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
- Paid attention to detail while completing assignments.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
- Customer Satisfaction
Timeline
Phone Repair Technician
Self Employed
02.2016 - Current
Chippendales Kenya Limited
Rajesh
2018 - 2022