Brian Chibole
Dallas,US
Summary
Seasoned Data Science Consultant with comprehensive experience in leveraging data-driven solutions that have significantly improved business operations. Strengths include advanced knowledge in machine learning, statistical analysis, and predictive modeling. Have consistently delivered high-quality results through efficient problem-solving skills and innovative data strategies. Previously contributed to major improvements in revenue growth by optimizing data analytics processes and implementing strategic data interpretations.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
Work History
Risk Policy Manager, Collections
Citi Bank NA
10.2022 - Current
- Managing risk for commercial collections services. Leading all risk policy strategies from conceptualization, designing, implementation, testing and monitoring. Responsible for $2 billion commercial collections portfolio. Role responsibilities included.
- Strategic Leadership: Lead for several teams in the creation and implementation of migration of invoice-based product (PROX) to state-of-the-art Fiserve systems to enable regulatory compliance and ease of automation.
- Project Leadership: Guided different teams on proper understanding of PROX portfolio highlighting its intricate difference and major component changes required. Lesioned between Citi and vendors to ensure functionality, ease of transition and for successful deployment.
- Team development: Worked as the bridge for leadership understanding product requirements as well as technical requirements for the PROX portfolio. Created policy document as well learning documents to ensure BAU was adhered to and ease of learning.
- Key Soft Skills: Project design, Root Cause Analysis, Project management, Senior leadership presentation, Requirement documents formulation
- Key Tech Skills: SAS Studio, Pivot tables (Excel), Financial analysis, Python (Jupyter notebooks in Data Flame), Tableau, SQL
Model Analysis Validation Officer, APAC/EMEA
Citi Bank NA
02.2019 - 10.2022
- Second line of defense for APAC/EMEA unsecured loans to ensure compliance to Basil regulations and financial health of international bank through forecasting techniques and routine monitoring.
- Strategic Leadership: Worked as second line of defense ensuring accuracy and efficiency within model runs and ETL processes. Enhanced validation models increasing accuracy and efficiency in line with current market trends. Evaluated efficacy of models, retiring old models and consolidating models with similar function.
- Project Leadership: Lead efforts to create data quality framework starting with a manual process with 80 FTE hours each week automating the process to run under 3 hours. Increased accuracy and speed of error detection to 99% accuracy and remedy saving countless hours of rework.
- Technical Oversight: Lead efforts to migration SAS legacy system to utilizing python to code and run models. Trained and implemented the use of bitbucket and Tableau.
- Key Soft Skills: Model Governance, Model documentation, senior leadership presentations, project leadership.
- Key Tech Skills: Linear regression, Model development lifecycle, stress testing, Automation, Statistical analysis, regression testing, Bitbucket, SAS Enterprise Guide, Excel VBA, Tableau, SQL, Python.
Applications Development Senior Programmer Analyst, Collections
Citi Bank NA
06.2016 - 02.2019
- SME in collections procedures and strategy implementations, focusing on deciphering requirements documents for technology development and deployment.
- Strategic Leadership: Lead IT efforts in introduction and rollout of Best Time To Call practices for collections portfolios. Targeting specific windows to increase right party contact by utilizing both inhouse and vendor data.
- Project Leadership: Point of contact for all IT collections projects, working with cross functional teams in risk operations and work force management. Ensured an install rate of 95% throughout my tenure and working with junior analysts/programmers to increase their install rates.
- Technical Oversight: Cleaned up UCCB portfolio error rate from 10% to 1% through constant corrective action plans and streamlining architecture with a move from waterfall to agile. Worked on onboarding UCCB to FICO Blaze decision engine.
- Key Soft Skills: Project documentation, requirements review, senior leadership presentation, cross functional collaboration, waterfall and agile methodologies, root cause analysis.
- Key Tech Skills: Mainframe (Cobol), SAS Mainframe, Java, FiCO Blaze, Confluence (Jira), Excel VBA.
Workforce Management, Fraud/Collections/CS
Citi Bank NA
05.2015 - 06.2016
- Workforce manager for Citi Bank NA customer call centers for consumer and bankcards. In charge of coordinating day to day staffing assignments and strategic planning to maintain and improve on contractual obligations from partner companies.
- Strategic Leadership: Lead a team of analysts to formulate and execute strategies to ensure contractual obligations were met for partner companies resulting in a renewal of contract and saving SPG portfolio.
- Team Development: Managed workforce and addressed any adherence issues as well as attendance and any disciplinary issues. Worked with training coordinators to ensure all staff were sufficiently trained. Work in tandem with other groups to offset any staffing shortages. Enabled cross training to different portfolios to better address the business needs.
- Technical Oversight: Scripting and mapping business goals using Excel VBA offsetting unforeseen spikes in contact volume and loss of workforce. Predetermining contingent plans as well as daily reports for director level correspondents on health of the business as well as product line.
- Key Soft Skills: Strategic planning, Leadership presentation, project documentation.
- Key Tech Skills: Excel VBA, RTA, Time Series Analysis, what-if forecast scenarios.
Education
Master of Science - Data Science
University of Wisconsin - La Crosse
La Crosse, USA 08.2024 - 01.2026
B.Sc. - Mathematics
University of Texas of the Permian Basin
Odessa, USA 09.2011 - 05.2015
Skills
- Project design
- Root Cause Analysis
- Project management
- Senior leadership presentation
- Requirement documents formulation
- SAS Studio
- Pivot tables (Excel)
- Financial analysis
- Python (Jupyter notebooks in Data Flame)
- Tableau
- SQL
- Model Governance
- Model documentation
- Project leadership
- Linear regression
- Model development lifecycle
- Stress testing
- Automation
- Statistical analysis
- Regression testing
- Bitbucket
- SAS Enterprise Guide
- Excel VBA
- Mainframe (Cobol)
- SAS Mainframe
- Java
- FiCO Blaze
- Confluence (Jira)
- Strategic planning
- Leadership presentation
- Project documentation
- RTA
- Time Series Analysis
- What-if forecast scenarios
Languages
English
First Language
Spanish
Proficient
C2
Portuguese
Proficient
C2
Swahili
Proficient
C2
Timeline
Master of Science - Data Science
University of Wisconsin - La Crosse
08.2024 - 01.2026
Risk Policy Manager, Collections
Citi Bank NA
10.2022 - Current
Model Analysis Validation Officer, APAC/EMEA
Citi Bank NA
02.2019 - 10.2022
Applications Development Senior Programmer Analyst, Collections
Citi Bank NA
06.2016 - 02.2019
Workforce Management, Fraud/Collections/CS
Citi Bank NA
05.2015 - 06.2016
B.Sc. - Mathematics
University of Texas of the Permian Basin
09.2011 - 05.2015