BRENDA MUGURE GITHINJI

Brenda Githinji, is a Nairobi-based female with seven years of customer service experience, I began my journey volunteering at the Kenya Red Cross Society, where I developed empathy and communication skills. I later worked as a brand ambassador for Safaricom and Lifebuoy, conducting product introductions and educational campaigns. Progressing to a team lead, I mentored others before serving as an administrator for a shipping company, overseeing marketing, sales, and customer support. In my recent role with Solera, a US-based insurance company, I excelled in assisting clients with claims across various channels. Passionate about delivering excellent customer support, I seek to leverage my diverse skills and experiences for your organization.