Brenda Mochache
Sales Executive
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
2025
2025
years of professional experience
Work History
Sales Associate
Nintai Aquaculture
08.2024 - Current
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Expanded client base by securing new restaurant clients in Kilimani and it's environs
- Optimized work schedule to balance field visits, calls, and school.
Customer Success Manager
Fintech Connect Africa
01.2024 - 04.2024
- Developed and executed customized corporate events to meet client needs.
- Engaged with clients through LinkedIn messaging, emailing, and meetings to ensure satisfaction and foster relationships.
- Managed weekly activity reporting and conducted regular client meetings.
- Coordinated event planning and on-site management to ensure seamless execution.
- Oversaw vendor management to deliver top-tier services.
- Utilized CRM systems to manage client interactions and improve customer relationships.
- Analyzed customer feedback to identify areas for improvement, leading to enhanced product offerings.
- Assisted customers with onboarding and product setup to foster successful adoption and usage.
- Managed a portfolio of key accounts, maintaining strong relationships and ensuring high levels of satisfaction.
- Conducted regular account reviews to assess progress and strategize future growth opportunities for clients.
Sales Executive & Digital Marketing Strategist
Rochman Properties Limited
07.2023 - 01.2024
- Led B2C sales initiatives, tailoring solutions to diverse customer needs, resulting in heightened customer satisfaction.
- Negotiated deals successfully, building strong customer loyalty and repeat business.
- Provided valuable market feedback, enhancing product development to better serve customer needs.
- Conducted in-depth research on industry trends, identifying new business opportunities.
- Fostered long-term client relationships through proactive communication and personalized service.
- Directed digital marketing efforts, increasing brand visibility and customer engagement.
- Collaborated with cross-functional teams to streamline customer experiences and improve service delivery.
- Utilized CRM systems to manage sales pipelines, track customer interactions, and improve sales strategies.
Head of Marketing
Najimudu Empowerment Initiative
2 2023 - 01.2024
- Came up with various ideas on how to establish the organization's social media presence by creating posters, telling stories through short videos, and participating in various community work.
- Collaborated with other departments to ensure a cohesive and integrated approach to marketing.
- Staying informed about industry best practices and trends to continually improve marketing efforts by conducting market research.
- Building and managing the organization's brand image and reputation.
- Implemented data-driven decision-making processes to guide innovative marketing strategies.
Business Development Representative
Yusudi Sales Academy
02.2023 - 05.2023
- Conducted market research to identify new business opportunities and target areas for expansion.
- Increased client base by identifying potential customers and initiating strategic outreach.
- Developed business pipeline using cold and warm techniques.
- Refined sales pitch techniques based on ongoing evaluation of results, continuously adapting and improving for optimal outcomes.
- Implemented CRM systems to streamline sales processes, enhancing team efficiency and productivity.
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
IT support attaché
State Department of Transport
03.2022 - 06.2022
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
- Skilled at working independently and collaboratively in a team environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Bachelor of Business - Information Technology
University of Eastern Africa, Baraton
05.2018 - 07.2022
Kenya Certificate of Secondary Education - undefined
Karura SDA Church School
01.2014 - 20171
Skills
Product Sales
Customer Service
Sales Development
Customer Needs Assessment
Teamwork and Collaboration
Listening Skills
Time Management
Multi-tasking strength
Referees
- Mr. Kennedy Mukiirra, ICT Officer, State Department for Transport, Nairobi, +254721414915
- Janice Katuu, Sales Manager, Rochman Properties Limited, Nairobi, +254725008068
- Olivia Nefertari, Yusudi Africa Limited, Nairobi, +25422716711, nefertari@Yusudi.co
Certification
- 02/23, 05/23, Yusudi Africa Ltd, Certificate in Sales and Business Development
Timeline
Sales Associate
Nintai Aquaculture
08.2024 - Current
Customer Success Manager
Fintech Connect Africa
01.2024 - 04.2024
Sales Executive & Digital Marketing Strategist
Rochman Properties Limited
07.2023 - 01.2024
Business Development Representative
Yusudi Sales Academy
02.2023 - 05.2023
IT support attaché
State Department of Transport
03.2022 - 06.2022
Bachelor of Business - Information Technology
University of Eastern Africa, Baraton
05.2018 - 07.2022
Kenya Certificate of Secondary Education - undefined
Karura SDA Church School
01.2014 - 20171
Head of Marketing
Najimudu Empowerment Initiative
2 2023 - 01.2024