Summary
Overview
Work History
Education
Skills
References
Timeline
Receptionist
Brenda Nyambura Mbogo

Brenda Nyambura Mbogo

Nairobi

Summary

Efficient in the customer service department with 4 years of experience highly capable of organizing all administrative and clerical duties within an organization. Provide assistance to upper management ensuring seamless delivery of the serviced while overseeing general operations at work place. Flexible work approach to facilitate fast-paced and ever-changing work schedule ls of upper management and executive level staff. Resourceful and able to creatively solve problems with exceptional time management skills.

Overview

8
8
years of professional experience

Work History

Receptionist

KNIGHT FRANK
10.2020 - Current
  • Facilitate smooth client movement across the office.
  • Ensure a hygienic and tidy environment throughout the building area.
  • Provide timely notifications to company personnel regarding visitor arrivals.
  • Establish a positive rapport with clients through a friendly reception.
  • Compile daily reports on reception activities, highlighting key occurrences and visitor numbers for management review.
  • Train new reception staff, sharing best practices, and company policies to maintain service standards.
  • Organize and update weekly schedules and monthly calendar obligations for various levels of management, and junior staff.
  • Coordinate meeting room bookings, organize schedules to avoid conflicts, and enhance productivity.
  • Handle database updates and digital file management, aligned with data security and integrity requirements.
  • Organize courier services for urgent document delivery, ensuring secure and timely dispatch, and receipt.
  • Ensure accurate validation of parking tokens.
  • Reconcile expenditure for month-end expense reports.

Office clerk

China Communications and Construction CO,LTD
04.2018 - 02.2019
  • Received and directed office guests to their respective destinations.
  • Maintained precise documentation of meeting proceedings.
  • Coordinated schedules, appointments, and meetings for senior staff, optimizing office workflow and efficiency.
  • Proofread and correct different types of documents.
  • Answered phones and performed clerical office functions to address queries, concerns, and issues, escalating complaints to management.
  • Assisted in the preparation and control of budgets, monitoring expenditures, and liaising with the financial department.
  • Managed office equipment, troubleshooting problems, and liaising with IT support or external service providers as needed.
  • Identified depleted items, requested supplies, and submitted purchase orders to maintain good stock levels.
  • Booked and paid for business travel and accommodation, and communicated booking information to relevant staff.

Procurement Intern

Ministry of Investments, Trade and Industry
05.2017 - 12.2017
  • Provided exceptional administrative support, organising files and managing schedules for the buying team.
  • Assisted in evaluation of supplier proposals, ensuring they met company standards and requirements.
  • Attended trade shows and industry events to source new products and build professional relationships.
  • Assisted in the resolution of any invoices discrepancy with the finance department.
  • Assisted in taking minutes.

Education

Business Administration And Management

Mount Kenya University
Nairobi, Nairobi Province
12-2027

Diploma - supply chain management

Kiriri Womens University of Science And Technology
12-2018

International Computer Driving Licence - undefined

Techno Brain
01.2016

Kenya Certificate of Secondary Education - undefined

St Ann's Gichocho Secondary School
01.2015

Skills

Proficient in Microsoft Word, PowerPoint, Excel, Outlook

References

Cyrus, Ngithinji, Supervisor, cyrusngunjiri82@gmail.com, +254742824332, Knight Frank

Timeline

Receptionist

KNIGHT FRANK
10.2020 - Current

Office clerk

China Communications and Construction CO,LTD
04.2018 - 02.2019

Procurement Intern

Ministry of Investments, Trade and Industry
05.2017 - 12.2017

International Computer Driving Licence - undefined

Techno Brain

Kenya Certificate of Secondary Education - undefined

St Ann's Gichocho Secondary School

Business Administration And Management

Mount Kenya University

Diploma - supply chain management

Kiriri Womens University of Science And Technology

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Brenda Nyambura Mbogo