Brenda Maina
Nairobi
Summary
Quality Assurance & Control, Production management, Laboratory Analysis, Quality Coordinator, Food Quality and Safety
I am a food hygiene and safety professional with experience in production and operations processes, well versed in various food safety management systems; ISO standards, BRC, FSMS, Global GAP, HACCP, GMPs, QMS. I have knowledge in different microbiological analysis; well versed in food safety and hygiene audits; Product development, Customer Service; I have interest in continuous learning so as to become a leader in my area of expertise.
Overview
3
3
years of professional experience
8
8
years of post-secondary education
Work History
Operations Assistant/Food Safety and Hygiene Auditor
Locals Company
09.2021 - Current
- Ensure that ALL weekly food safety and Hygiene Audits at the Naivas Limited are conducted in stores and in detail ensure:
- Facility/store arrangements and legality
- Food delivery and storage in the facility/store
- Facility environment, layout and product flow
- Temperature control
- Food service
- Fabrication (raw material handling, preparation, processing, packing and storage areas)
- Equipment and re-usable containers coming into contact with food
- Staff facilities
- Physical, chemical and biological contamination risks
- Segregation and cross-contamination
- Stock management (rotation)
- Housekeeping, cleaning and hygiene
- Water quality management
- Waste management
- Pest control
- Transport
- Personal hygiene, protective clothing and medical screening
- Training
- Go through all the reports and analyze them
- Ensure all reports are completed and well done
- Make sure that the reports are written accurately, check for grammatical errors, spelling mistakes
- Proof read the reports to ensure that they are of good quality
- Prepare all the branches KPI reports and compile them
- Prepare the audit scores for all the branches and rank them accordingly.
Customer service
Destiny Inspirations
01.2021 - 08.2021
- Tasked with the management of company operations and its environs
- Ensuring the office is paid for in time and all utilities are paid for in time
- Marketing
- Going to various high schools and attending High School Principals conferences to market our school branding services
- I was also tasked with marketing our motivational and team building activities to corporates
- Invoice delivery
- Upon branding of schools, I ensured an invoice is sent to the client for payments
- Following up on Company payments
- Making follow up calls and meetings with clients to ensure they were satisfied with our service delivery and that they pay for the service
- Ensuring the company in Liaison with the director set goals, set a schedule within which the goals are to be achieved, and a budget within which the goals are to be achieved
- Engage with different customers on phone and attending to any questions that they may have
- Call potential customers via phone to inform them on the company's products
- Create awareness of the company's products
- Receive phone calls from potential customers and attend to their questions
- Take orders from my zones and process them
- Facilitate sending of samples to potential clients in my zone
- Manage business in the given zones in terms of keeping proper digital records regarding their contacts, orders and payments
- Write invoices to the customers and follow up on the payment of the products in my zone
- Handle customer complaints in my zone
- Provide good customer service to the customers in my zone
- Update relevant information of the customers in the database
Quality Assurance Supervisor
Simba Fresh Produce LTD
10.2019 - 10.2020
- In charge of the hygiene department-ensuring that all hygiene standards are adhered to
- Ensuring that the produce received from the farm is assessed to determine if it meets the quality standards
- Supervising the intake QC and ensuring that they fulfill their duties
- Supervising the online QC and ensuring that quality is controlled as the product is being processed
- Ensuring that all necessary forms are filled, signed and well filed
- Following up on an investigation in case of any complain or rejection from a client
- Ensuring that the produce is processed according to the customers specification
- Preparing samples for clients
- Ensuring that the correct packaging is used for the different products
- Ensuring that all SOPs are followed in the pack house
- Training staff on different relevant matters
- Prepare all relevant reports in the quality department
- Chaired the HACCP meetings
- Ensuring all the GMPs are operational and well followed
- Carrying out the Root Cause Analysis in case of a problem
- In charge of Audits
Food Hygiene and Safety Officer, Laboratory Analyst
Nas Airport Services
09.2018 - 02.2019
- Verification of lab equipment
- Receiving of external food and water samples
- Writing of submission forms
- Sampling of food samples in the production area
- Carrying out microbiological analysis of internal and external food and water samples
- Writing of reports
- Documentation
- Collection of swabs and samples from various clients – external sampling
- Issuing out gloves at the production area
- Ensuring that forms are filled at every CCP
- Ensuring that all cold rooms are clean and that the temperature is within specified limits
- Ensuring that the color code policy is followed
- Ensuring that the sanitizers are of the correct concentration
- Photocopying and issuing out of CCP forms
- Receiving of goods at the receiving bay from different suppliers
- Conducting random checks and writing daily reports
- Carrying out swabs from the production area – hand, surface and environmental
- Filling of forms into their respective files
- Ensuring that all CCPs are controlled
- Verification of thermometers and weighing scales
- Induction of new staff on food safety and hygiene
- Ensuring that every personnel adheres to the food safety and hygiene rules
Education
Bachelor of Technology - Food Science and Technology
Technical University of Kenya
Kenya 08.2014 - 12.2018
Consortium Certificate in Occupational Health and Safety (OSH) -
Kaileys Consortium
Microsoft Word, Excel, Access, PowerPoint - undefined
Slopes Computer College
Kahuhia Girls High School
02.2010 - 11.2013
Skills
Ability to facilitate collaborative partnerships and networks internally and externally to achieve common goalsundefined
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Operations Assistant/Food Safety and Hygiene Auditor
Locals Company
09.2021 - Current
Customer service
Destiny Inspirations
01.2021 - 08.2021
Quality Assurance Supervisor
Simba Fresh Produce LTD
10.2019 - 10.2020
Food Hygiene and Safety Officer, Laboratory Analyst
Nas Airport Services
09.2018 - 02.2019
Bachelor of Technology - Food Science and Technology
Technical University of Kenya
08.2014 - 12.2018
Kahuhia Girls High School
02.2010 - 11.2013
Consortium Certificate in Occupational Health and Safety (OSH) -
Kaileys Consortium
Microsoft Word, Excel, Access, PowerPoint - undefined
Slopes Computer College
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