Brandon Kibui

GEOPERI BOOKSHOP AND PUBLICATIONS

10.2019 - Current

Manage the bookstore inventory, including receiving and storing new shipments of books and other merchandise; maintain proper levels in stock rooms
Engage and support customers with locating specific book titles within the store and assists students with checking out textbooks for classes during peak periods, thus optimizing the customer experience
Forge and strengthen lasting customer relationships based on accurate price quotes for books and customer-centric terms
Maintain a high level of product knowledge and stay up-to-date on new product releases, anticipate customer needs, and respond to questions and concerns, resulting in increased sales
Ensure the bookstore is organized and clean by regularly dusting shelves and arranging books according to the genre.
Assisted customers with book and product inquiries, enhancing their shopping experience.
Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Handling calls with listed publishers, making orders and enquiries about new products.
Ring up purchases at the cash register or point-of-sale system. Handle payments, including cash, credit/debit cards, or other payment methods.
Ensure accurate pricing and apply discounts or promotions when applicable.
Adhere to store policies regarding returns, discounts, and customer interactions.
Maintain security procedures to prevent theft or loss.

Summary