BRAMWEL MUTHEE
NAIROBI
Summary
Dynamic, customer-centric professional with extensive experience at Kalamata Bar and Restaurant. Demonstrated expertise in elevating guest experiences through outstanding service and innovative menu recommendations. Proficient in food and beverage knowledge, fostering team collaboration, and executing effective communication, consistently surpassing customer expectations and enriching vibrant dining atmosphere.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Waiter
KALAMATA BAR AND RESTARAUNT
01.2025 - Current
- Welcoming and seating guests
- Taking guest orders and communicating them effectively to the kitchen
- Memorizing the menu and offering recommendations to upsell appetizers, desserts, or drinks
- Greeting customers politely as they enter the restaurant
- Showing customers to their tables
- Presenting menus to customers
- Staying attentive to the needs of guests in the dining area
- Delivering food from the kitchen to the guests
- Ensuring the food order is made correctly by kitchen staff and looks presentable for guests
Bartender and Waiter
EMAYAN LUXURY CAMP
01.2024 - 03.2024
- Presents bar menus, develops new drink recipes and plans for maintenance of classic, specialty and successful drink recipes
- Prepares and mixes ingredients and prepares alcohol cocktails, other alcohol drinks or non-alcohol beverages for bar, restaurant and banquet guests.
- Interacts with guests and fulfills orders for snacks and drinks.
- Make suggestions to guest based on their preference.
- Arrange table setting
- Maintains guest focus in order to nurture an excellent guest experience.
- Greeting and serving customers, providing detailed information on menus and collecting the bill.
Bar server and Restaurant Waiter
MARA LEISURE CAMP
09.2023 - 12.2023
- Process orders using the POS system.
- Interacting with customers, taking orders and serving snacks and drinks
- Assessing bar customers’ needs and preferences and making recommendations
- Complete all cleaning duties as assigned overall room maintenance including polishing cutlery and cleaning glasses.
- Prepare bar area for the following shift.
- Restock and replenish bar inventory and supplies
- Stay guest focused and nurture an excellent guest experience
- Greet and escort customers to their tables.
- Prepare tables by setting up linens, silverware and glasses.
- Inform customers about the day’s specials.
- Offer menu recommendations upon request.
Sales Person
ROSE WOOD LIMITED
01.2023 - 03.2023
- Research potential leads through various channels, such as cold calling, email outreach, networking, and social media.
- Develop a deep understanding of our services and effectively communicate their features, benefits, and value propositions to potential customers.
- Conduct engaging service presentations
- Cultivate strong relationships with clients by actively listening to their needs, addressing their inquiries, and providing tailored solutions.
- Execute effective sales strategies to close deals and meet or exceed sales targets.
- Keep detailed records of sales activities, customer interactions, and progress toward sales goals.
- Prepare and submit regular sales reports to the sales manager or team lead.
Education
Computer packages
ICS TECHNICAL COLLEGE
NAIROBI12-2024
Hospitality Management Studies, Food and Beverage Services, Wine study, HACCP Food Safety System for Restaurants and Other Catering Services
Alison
ON-LINE01.2024
Food and Beverage, Mixologist
TASK CATERING TRAINING INSTITUTE
NAIROBI01.2023
Kenya Certificate in Secondary Education (KCSE)
KEROGOYA BOYS SECONDARY SCHOOL
KEROGOYA12-2021
Kenya Certificate of Primary Education (KCPE)
GOOD SHEPHERD ACADEMY
KERUGOYA01.2018
AI Empowerment
ALX Kenya
Skills
- Flexibility
- Customer service
- Team collaboration
- Creativity
- Communication skills
- Food and beverage knowledge
References
AVAILABLE UPON REQUEST
Languages
English
First Language
German
Beginner
A1
Affiliations
- WELLNESS
- BASKETBALL
Certification
- Kenya Certificate of Secondary School - 2022
- Certificate in food and beverage, mixologist - 2023
- Hazzard analysis critical control point- 2024
- Certificate in computer packages-2024
Timeline
Waiter
KALAMATA BAR AND RESTARAUNT
01.2025 - Current
Bartender and Waiter
EMAYAN LUXURY CAMP
01.2024 - 03.2024
Bar server and Restaurant Waiter
MARA LEISURE CAMP
09.2023 - 12.2023
Sales Person
ROSE WOOD LIMITED
01.2023 - 03.2023
Computer packages
ICS TECHNICAL COLLEGE
Hospitality Management Studies, Food and Beverage Services, Wine study, HACCP Food Safety System for Restaurants and Other Catering Services
Alison
Food and Beverage, Mixologist
TASK CATERING TRAINING INSTITUTE
Kenya Certificate in Secondary Education (KCSE)
KEROGOYA BOYS SECONDARY SCHOOL
Kenya Certificate of Primary Education (KCPE)
GOOD SHEPHERD ACADEMY
AI Empowerment
ALX Kenya