Bonny Mwenda
Laundry Machine Operator
Nairobi,30
Summary
Skilled Laundry Machine Operator with a proven track record at Movenpick Hotel Nairobi, adept in detergent and additive knowledge and exceptional customer service. Enhanced customer satisfaction through efficient laundry folding and storage, and resource conservation practices. Demonstrated ability to streamline operations and collaborate effectively, contributing to team success and reducing garment damage significantly.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Laundry Machine Operator
Sankara Hotel Nairobi
- Maintained an organized workspace for efficient processing of incoming and outgoing laundry items.
- Streamlined workflow by effectively loading and unloading washers and dryers according to capacity guidelines.
- Collaborated with team members to troubleshoot machine malfunctions or address workflow bottlenecks promptly.
- Reduced garment damage by properly handling delicate fabrics throughout the laundering process.
Laundry Operator
Movenpick Hotel Nairobi
- Developed strong relationships with clientele through exceptional customer service skills while handling transactions at the front desk.
- Increased productivity with consistent attention to detail while inspecting garments for stains, tears, or needed repairs.
- Adapted to fluctuating workloads by efficiently managing laundry tasks during peak periods and downtime.
- Conserved resources by monitoring water usage and employing energy-efficient practices during daily operations.
- Enhanced customer satisfaction by providing timely and high-quality laundry services for clients.
- Reduced garment damage by properly handling delicate fabrics throughout the laundering process.
- Contributed to team success through diligent work ethic and excellent communication with colleagues.
- Minimized loss of inventory through accurate record-keeping of all laundered items including status updates on special requests or rush orders.
- Maintained an organized workspace for efficient processing of incoming and outgoing laundry items.
- Maximized space utilization within the facility through effective organization of clean linens awaiting distribution or pickup.
- Streamlined workflow by effectively loading and unloading washers and dryers according to capacity guidelines.
- Assisted customers with inquiries or concerns, ensuring positive experiences and repeat business.
Laundry Valet
Jacaranda hotel Nairobi
09.2024 - Current
Education
Skills
Sorting and transport
Certification
Long service certificate
Hobbies
Swimming
Playing football
Timeline
Laundry Valet - Jacaranda hotel Nairobi
09.2024 - Current
Laundry Machine Operator - Sankara Hotel Nairobi
Laundry Operator - Movenpick Hotel Nairobi
Kimachia Secondary School - ,
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