Bonface Mukolwe
Education And Receptionist
Nakuru
Summary
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
10
10
years of professional experience
Work History
Receptionist
Naivasha Heritage Hotels And Resort
11.2021 - Current
- Operated multi-line telephone system to answer and direct high volume of calls.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Teacher
Teachers Service Commission
01.2014 - 10.2021
- Organized extracurricular activities such as clubs or field trips that enriched students'' learning experiences outside the traditional classroom setting.
- Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
- Prepared quizzes, tests and examinations to gauge how well students were learning.
- Fostered student curiosity and interest through creative hands-on activities.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
- Scheduled conferences with parents to discuss students' progress and classroom behavior.
- Supported student physical, mental, and social development using classroom games and activities.
Education
Associate of Arts - Computer Packages
International Computer Abd Driving Licence (ICDL)
Nairobi, Kenya 04.2001 -
Bachelor of Arts - Education
Kenyatta University
Nairobi (Kenya) 04.2001 -
Skills
Organization skills
Verbal and written communication
Reliability
Meeting Coordination
Effective Communication
Spreadsheet tracking
Security understanding
Timeline
Receptionist
Naivasha Heritage Hotels And Resort
11.2021 - Current
Teacher
Teachers Service Commission
01.2014 - 10.2021
Associate of Arts - Computer Packages
International Computer Abd Driving Licence (ICDL)
04.2001 -
Bachelor of Arts - Education
Kenyatta University
04.2001 -