Bonface Gregory Otieno

• Analyzed sales data to identify trends and adjust strategies accordingly.
• Maintained up-to-date knowledge of company products and services.
• Coordinated with other departments to ensure smooth flow of operations.
• Reviewed completed work to verify consistency, quality, and conformance.
• Managed customer service inquiries and complaints in a timely manner.

• Company Overview: Merchandiser under Faces Integrated Group.

(Sales and Marketing)

• Cleaned and tidied storage areas to maintain health and safety standards.
• Kept abreast of stock levels using the inventory system, modifying purchasing quantities, and delivery frequency to meet customer demand.
• FIFO implementation.
• Organized engaging front-facing displays to capture customer interest and drive revenue growth.

Company Overview: Under Interactive Marketing Communication Ltd, at Carrefour Hypermarket Junction Mall.

(Sales and Marketing)

• Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
• Set up appealing, quantity-of-sale displays to increase add-on purchases, and heighten store revenue.
• Advised customers on new product lines, and displayed items in merchandising briefs for maximized interest.
• Understood product lead times to forecast supply issues, and respond appropriately.

• Collected monthly reports using Google and social media analytics to inform strategy
• Posted on social media platforms regularly for consistency and to increase followers
• Coordinated lead generation to increase business opportunities

• Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
• Mitigated business risks by working closely with staff members and assessing performance.
• Prepared and submitted nightly bank deposits.
• Established store tactics and strategies to achieve operational performance and sales goals.
• Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
• Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.