Boby Victor Ochieng
Sales Engineer
Nairobi,30
Summary
Capable Relationship Manager experienced in developing customized solutions to meet wide-ranging customer needs. Strong collaborator and active listener with excellent verbal and written communication skills. Offering 12-year track record of success in ICT & Technology Sales. My current responsibility is that of a Business Development Lead – Cloud, Hosting and Security (CHS) as well as IoT and Fixed Data within Safaricom Enterprise Business, driving industry-focused propositions to my customer's.
Overview
13
13
years of professional experience
15
15
years of post-secondary education
2
2
Certifications
Work History
Relationship Manager
Safaricom PLC
Nairobi, Nairobi County
01.2015 - Current
- Grow IoT, Cloud, fixed data , IT Security sales and partnerships; increase penetration through acquisitions as Safaricom transforms from a Telecom to a Technology company.
- Work with a team of solution architects, platinum engineers and relationship executives to provide right technical solutions and support to customers.
- Deepen and strengthen strategic business relationships and partnerships.
- Manage a portfolio of customers and partners with a baseline revenue of Kshs 650 million and new revenue/growth target of Kshs 70 Million.
- Proactive Relationship performance management and tracking
- Identify growth opportunities and up-selling as well as cross – selling potential within the assigned TML(Target Market List)
- Develop strong relationships with customers at CXO to maintain baseline growth.
- Provide and implement an effective coaching for relationship executives to drive and help them to implement new actions that improve their performance.
- Drive Net Promoter Score (NPS) by maintaining strong and deep relationships with accounts under direct management; following through on all issues to ensure closure and maintaining communication with the customer throughout the entire customer journey.
- Lead projects and analyzed data to identify opportunities for improvement.
Business Development Executive
Standard Media Group
Nairobi, Nairobi County
01.2013 - 11.2014
- Pioneer member of the supplements team which was tasked with
the responsibility of developing innovative ways of generating
revenue through new advertising initiatives. - Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Contributed to industry events and trade shows to showcase products and gather industry intelligence.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Completed and submitted monthly and yearly reports to support executive decision making.
Special Projects Coordinator
Nation Media Group Ltd
Nairobi, Nairobi
10.2010 - 12.2013
- Targeted and developed new sales accounts through handling
external sales calls and prospecting clients. - Obtained research and market intelligence data for executing sales
opportunities. - Contributed to sales promotion ideas to sales and advertising team.
- Retained current business and developed new business contacts.
- Prepared proposals and advertising ideas to area businesses while
selling commercial advertising time and other station products to
advertisers. - Maintained sales contacts with appropriate representatives of
major advertisers and issues resolutions. - Understanding the business objectives and advertising strategies of
clients and finding ways to help them achieve their objectives
through effective advertising solutions. - Executing budgets and targets through effective solicitations,
promotions and customer service.
Technical Sales Engineer
LTL Holdings
Nairobi, Nairobi County
12.2009 - 09.2010
- Attending pre-bid meetings and preparing bid reports for electrical power projects i.e power stations ,transmission lines and sub-stations.
- Engaging in site visits for power projects and preparing reports
- Preparing the tender documents and response.
- Seeking suppliers both local and foreign companies for Major Plant & Equipment.
- Prepared cost estimates and bid documents by studying customer RFPs and consulting with project managers.
- Reviewed customer inquiries to understand project scope while managing internal delivery mechanisms.
- Liaised with assigned accounts to foster relationship development.
- Attended trade shows and seminars to promote products and network with industry contacts.
Research and Development Officer
Equity Bank Limited
Nairobi, Nairobi County
08.2008 - 12.2008
- Conduct a customer satisfaction survey with specific focus on equity bank branches in Nairobi.
- Collaborated with leadership team to identify relevant questions and determine best methods of collection.
- Maintained and protected electronic databases.
- Interpreted data analysis results to draw inferences and conclusions.
- Generated data models and performed analysis to produce reports outlining results.
Education
Bachelor of Science - Mechanical Engineering
University of Nairobi
Nairobi 01.2004 - 12.2009
KCSE -
Kavutiri High School
Embu 12.2003 - 12.2003
KCPE - Kenya Certificate of Primary Education (KCPE)
New Eastleigh Primary School
Nairobi 01.1991 - 12.1999
Skills
Computer Aided Designundefined
Accomplishments
- AutoCAD Training Manual 2009, Rameez Rauf Samnakay.The publication was adopted by the University of Nairobi department of Mechanical Engineering as the training manual for computer aided design.
Affiliations
Engineers Registration Board - Graduate Engineer
Certification
Vodafone Solutions Sales Expert
Timeline
Relationship Manager
Safaricom PLC
01.2015 - Current
Business Development Executive
Standard Media Group
01.2013 - 11.2014
Special Projects Coordinator
Nation Media Group Ltd
10.2010 - 12.2013
Technical Sales Engineer
LTL Holdings
12.2009 - 09.2010
Research and Development Officer
Equity Bank Limited
08.2008 - 12.2008
Bachelor of Science - Mechanical Engineering
University of Nairobi
01.2004 - 12.2009
KCSE -
Kavutiri High School
12.2003 - 12.2003
KCPE - Kenya Certificate of Primary Education (KCPE)
New Eastleigh Primary School
01.1991 - 12.1999
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