Boaz Wanyonyi

• Generated revenue by taking ownership of retail revenue targets for the market and working collaboratively with Area Business Manager to drive retail activities in the market towards achievement of these targets
• Developed and executed various real time strategies to ensure proper market penetration
• Coordinated with Territory Manager on key strategies and initiatives to drive sales effectiveness in the market including aspects focused on driving 100% compliance by ensuring Availability, Visibility and Active selling (AVA) agenda is adhered to for stocked SKUs. Collaborating with dispatching team to ensure On-time and full delivery of customer orders to site.
• Market Intelligence and Analysis: Undertook frequent market survey and analysis to identify business opportunities and capitalize on, understand competitor activities and appreciate customer dynamics
• Escalated customer feedback to the management to ensure course correction where necessary
• Leading various initiatives aimed at on-boarding new customers at site whilst overseeing retention of existing customers and maintaining customer relationship.
• Working through teams to drive our customer value preposition in the service bay and forecourt.
• Coaching team members to anticipate client's needs and address them, accordingly, follow up on customer orders as necessary
• Effectively coaching team members to reach weekly and monthly sales goals.
• People management and Training: Leading overall delivery of team members and execution to drive target achievement
• Mentoring sales team in applying effective sales techniques and delivering top-notch customer service.
• Driving high level of knowledge about existing products and services and frequently up-skilling team on new products and services as they come in.
• Reporting: Preparing daily, weekly and monthly reports on target achievement, retail activities, competitor activities and market intelligence to inform business decisions.

Achievement.

• Successfully increased lubricants sales from 78% to 93%.
• Ensured 100% acquisition of 6kg supa Jiko cylinders by all retail stations to push sales.

• Captured and recorded biometric and the alphanumeric data of voters
• Facilitated voter education by creating awareness and mobilization of voters
• Issued approximately 50 voters' card to newly registered citizens everyday
• Provided training to new registration clerks on policies, procedures, and best practices for maintaining an efficient workflow within the department.

• Developed monthly, quarterly and annual profit and loss statements and balance sheets.
• Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
• Organized data into multiple spreadsheets to streamline data.
• Supported the accounting team with month-end closing procedures, ensuring timely completion and accurate reporting.
• Improved cash flow management by monitoring accounts receivable and following up on overdue invoices.
• Reduced errors in data entry by implementing a system of double-checking and cross-referencing information.
• Assisted in the preparation of accurate financial reports for senior management decision making.
• Supported underwriters with accurate policy documentation and risk assessment evaluation
• Assisted in preparation of valuation reports by ensuring correct sum insured has been covered, correct premium has been reported and attaching valuation documents such as Logbooks, pin certificates and ID numbers for clients.
• Printed certificate stickers for renewed insurance.

• Offered training in basic computer knowledge and packages
• Responded to customer requests efficiently and with knowledgeable assistance.
• Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
• Assisted with inventory management to ensure adequate stock levels were maintained for smooth operations.
• Executed daily tasks such as Printing, Scanning, photocopying and restocking supplies, processing payments, and assisting customers with questions or concerns.