
Strategic Product Manager with 8+ years of experience driving innovation and growth across telecommunications, technology, and customer experience. Skilled in defining product requirements, executing roadmaps, and leading cross functional teams to deliver solutions that align with market demands. Proven expertise in agile development, workflow optimization, and competitive analysis, consistently enhancing user experience and strengthening market positioning. Adept at managing end to end product life cycles, pricing strategies, and vendor negotiations while fostering collaboration among stakeholders and mentoring teams to achieve measurable business results.
Defined product vision and roadmaps for moderation tools that strengthened platform safety and user trust. Drove agile development cycles with clear user stories and sprint planning, aligning engineering, policy, and operations to deliver compliance features faster. Optimized workflows to reduce review times and accelerate delivery of critical safety updates. Conducted market research and competitive analysis to anticipate customer needs and regulatory demands. Partnered with sales and customer success to create training materials that boosted adoption and client support. Leveraged advanced data insights to guide product decisions and reinforce platform integrity.
Product Manager – Real Estate Solutions
Drove market research to uncover property trends and customer needs, shaping products that captured demand. Spearheaded digital platforms for listings, client management, and transactions that accelerated growth. Collaborated with agents and investors to translate business requirements into innovative features that boosted sales and engagement. Streamlined acquisition and onboarding processes with data driven solutions, enhancing efficiency and transparency. Elevated customer experience through user friendly platforms that simplified property searches and improved trust. Monitored KPIs to refine features, increase conversions, and maximize ROI while leading cross functional teams to deliver impactful real estate products.
Product Manager – Telecommunications
Led cross functional teams to define product requirements and prioritize development across complex telecom solutions. Executed product roadmaps aligned with market trends, regulatory frameworks, and customer needs, driving adoption and revenue growth. Implemented agile processes to streamline workflows, accelerate delivery, and improve collaboration across engineering and operations. Conducted market and competitive analysis to identify opportunities for service enhancements and strengthen positioning. Managed pricing strategies, vendor negotiations, and end to end product life cycles to maximize profitability and innovation. Partnered with marketing to deliver compelling go to market strategies and materials that resonated with enterprise and consumer audiences.
KPI tracking
Project planning
Product strategy
Teamwork and collaboration
Product vision and strategy
Product development
Agile software development
Product backlog management
Product vision definition
Goal setting
Timeline management
Competitive analysis
End to end feature delivery
User and UX research
Product metrics analysis
Pricing strategy
ROI analysis
Remote work
Product management (LinkedIn learning 2018).
Certified Customer Experience in product Management CX outsourcing 2019.
Certification in product Management ISON BPO 2019.
TechCrush Certified AI engineer 2025.