Biam Charo
Doha
Summary
Productive Waiter with distinguished understanding of Area of expertise dining and Type establishments. Skilled at increasing sales of specials and beverages with excellent salesmanship and success in handling over Number tables at once. Committed to effective collaboration and excellent service.
Communicative Job Title dedicated to providing elevated service and providing unforgettable guest experiences. Creative floor leader offering experience providing service to large numbers of dinner guests at popular, fast-casual restaurants. Detailed organizer of service operations with versatility in stressful circumstances.
Overview
10
10
years of professional experience
Work History
Security Guard
Elite Security Company
Doha
06.2021 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Clearing Agent
Agam Logistics
Nairobi
01.2015 - 10.2018
- Anticipated, identified and resolved problems delaying timely release or movement of freight.
- Completed accurate data input or corrections into computer files.
- Obtained payment on delinquent accounts or completed accounting adjustment forms for review.
- Coordinated post-entry activities on customer's behalf.
Waiter
Parkhaytt Hotel
Dubai
06.2010 - 01.2013
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Customer Service Agent
Skyward Aviation
Nairobi
10.2008 - 10.2010
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
- Educated clients on account services and resolved client inquiries regarding statement information and account balances.
Education
Customer Service Relations
Nairobi Instistitute of Business Studies
Nairobi01.2005
Microsoft Office And Computer Packages
Unity School of Professional Studies
Nairobi01.2003
Skills
- Dining Room Organization
- Customer Service and Rapport
- Order Accuracy and Delivery
- Dining Room Cleaning and Upkeep
- Food and Beverage Service
- Menu Memorization and Presentation
Timeline
Security Guard
Elite Security Company
06.2021 - Current
Clearing Agent
Agam Logistics
01.2015 - 10.2018
Waiter
Parkhaytt Hotel
06.2010 - 01.2013
Customer Service Agent
Skyward Aviation
10.2008 - 10.2010
Customer Service Relations
Nairobi Instistitute of Business Studies
Microsoft Office And Computer Packages
Unity School of Professional Studies
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